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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Methodia offers a versatile SaaS solution designed for managing customer lifecycles and revenue, encompassing features such as Billing, CRM, Self-Service Portals, Broker Portal, Back-Office Portal, EAM, and BI/Reporting. This innovative suite empowers utilities to streamline their service bundling, automate the entire order-to-cash process, and provide tailored self-service options that lower operational costs while enhancing customer loyalty. The Methodia Utility Suite boasts adjustable modules and portals that fit seamlessly with current IT infrastructures, simplifying catalog management, lowering integration risks, and accelerating the launch of new services. By leveraging these capabilities, organizations can achieve a more efficient approach to service delivery and customer engagement.

Description

Our diverse modules empower us to tackle your technological hurdles with a wide array of solutions. By leveraging these modules, you can achieve cost savings, accelerate time-to-market, and enhance quality, ultimately enabling you to accomplish more with fewer resources. Chatfield caters to both small and medium-sized businesses as well as large enterprises, including Fortune 1000 and Fortune 100 companies. Given their significant obligations to millions of customers and shareholders, these clients expect projects to be delivered on schedule and within budget, with a strong focus on quality and security—a standard that TCG consistently meets. Our expertise spans a variety of areas, from manufacturing automation software to projects aimed at enhancing public web presence and developing employee training applications, equipping us with the necessary tools and experience to fulfill our commitments. For nearly a decade, The Chatfield Group has supported clients across multiple sectors, including consumer and business travel, financial services, manufacturing, sports and entertainment, retail, healthcare, call-center operations, and public utilities, showcasing our ability to adapt to various industry needs. In doing so, we have built long-lasting relationships and a reputation for excellence in service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
IBM Maximo Application Suite Yes 
Kraken Yes 
SAP HANA Yes 
Salesforce Yes 

Integrations

HubSpot CRM No 
IBM Maximo Application Suite No 
Kraken No 
SAP HANA No 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Methodia

Founded

1998

Country

United Kingdom

Website

www.methodia.com

Vendor Details

Company Name

The Chatfield Group

Founded

2001

Country

United States

Website

www.thechatfieldgroup.com

Product Features

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management Yes 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management Yes 

Utility Management Systems

Billing & Invoicing Yes 
Cable Yes 
Customer Management Yes 
Demand Planning Yes 
Electricity Yes 
Natural Gas Yes 
Plant Management Yes 
Service Call Management Yes 
Trash No 
Water Yes 
Work Order Management Yes 
Workforce Management Yes 

Product Features

Content Management

Audio Content Yes 
Customizable Templates Yes 
Document Indexing Yes 
E-forms Yes 
Full Text Search Yes 
Image Editor Yes 
SEO Management No 
Text Editor Yes 
Version Control Yes 
Video Content Yes 
Website Management Yes 

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