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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Maximize the potential of your facility's infrastructure investments by utilizing MeterDesk for Industrial Analytics, which aids in enhancing the understanding and optimization of your equipment and process efficiencies. At the core of MeterDesk lies MeterDesk Analytics, which serves as the central hub for data acquisition, optimization, reporting, and visualization, delivering a robust analytics package. Additionally, the MeterDesk Cloud Connect solution empowers even smaller organizations to harness the capabilities of MeterDesk Analytics through accessible hardware and software for swift and simple installation. By providing turnkey design and development solutions, timely information can be made available via mobile applications to both management and shop floor personnel. Furthermore, MeterDesk for Energy Management offers a holistic approach to overseeing energy and utility usage within buildings, complete with ready-to-use reports that facilitate the monitoring and optimization of energy consumption across industrial and commercial environments. With this comprehensive suite, organizations can ensure they are not only conserving energy but also increasing their operational efficiency.

Description

Utilities are increasingly encountering disruptive challenges in the marketplace. The evolution of technology is transforming how customers engage with both their utilities and the wider world. By collaborating with utility companies, we forecast upcoming technology trends that enable better customer interaction through innovative solutions. The impact of technology is reshaping utility and customer relationships significantly. With MyUsage, customers gain access to more information and enhanced tools that empower them to resolve their inquiries without needing to reach out to you. Our aim is to provide your customers with the autonomy to manage their own issues effectively. We also facilitate an opportunity for customers to break free from debt by allowing them to pay off overdue balances in a gradual and manageable way. As a result, we have successfully assisted customers in maintaining their services while enabling utilities to recover nearly $200 in previously uncollectible debt per customer. This approach encourages customers to make smaller, more frequent payments, ensuring they stay on top of their bills in alignment with their usage patterns. Furthermore, this not only enhances customer satisfaction but also solidifies the financial stability of utility companies in the long run.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Itron Enterprise Meter Data Management No 

Integrations

Itron Enterprise Meter Data Management Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

MeterDesk

Website

www.meterdesk.com

Vendor Details

Company Name

Exceleron Software

Founded

1999

Country

United States

Website

exceleron.com

Product Features

Energy Management

Benchmarking Yes 
Bill Audit No 
Bill Database No 
Bill Importing No 
Budgeting & Forecasting Yes 
Compliance Management Yes 
Contract Management No 
Cost / Use Reporting Yes 
Emissions Monitoring Yes 
Energy Price Analysis Yes 
Facility Scheduling No 
Greenhouse Gas Tracking Yes 
Load Control No 
Load Forecasting Yes 
Meter Tracking No 
Risk Management No 
Weather Normalization Yes 

Product Features

Portal

Chat No 
Collaboration No 
Content Management No 
Document Management No 
File Sharing No 
Search No 

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable Yes 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management No 
Trash Yes 
Water Yes 
Work Order Management No 

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