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Description
Maintaining organization in a busy mailroom can be quite challenging due to the constant influx of items. The implementation of MetaMail mailroom software has proven advantageous for over 150 companies globally, as it establishes a secure chain of custody for essential deliveries. By ensuring a complete chain of custody from the point of delivery to the recipient's desk and back, MetaMail enhances the overall management of mailroom operations. The software provides comprehensive track and trace capabilities, ensuring accountability at every step of the delivery process. Additionally, it enables monitoring of service levels, allowing porters and delivery teams to meet service level agreements (SLAs) effectively. Generating reports is straightforward, offering complete transparency into the operation. With the cloud-based web portal, end-users can access their tracking information and status reports whenever and wherever needed, enhancing query resolution efficiency. Furthermore, users have the ability to schedule jobs and print labels for third-party deliveries directly through the platform. By automating previously manual processes, organizations can save valuable time and resources. Ultimately, developing efficient and customized workflows can lead to substantial reductions in labor costs and improved operational efficiency.
Description
WTS is an innovative cloud-based tracking system designed to monitor incoming mail from the moment it arrives at your facility until it reaches the final recipient, ensuring both reliability and full transparency throughout the process. Users can easily record and label incoming items by utilizing barcode scanning through a provided handheld device. Upon scanning, a notification email is dispatched to inform the intended recipient of their mail's arrival. The system can be accessed via a web portal on any computer at any time, allowing users to check the status, including time and location details. A signature is collected upon delivery to verify receipt of the package. Having a comprehensive view of your internal delivery workflow is crucial for prompt responses to inquiries. WTS not only helps locate packages but also allows users to trace their entire movement history via either desktop or mobile applications. This enables mailroom staff to minimize the time spent on resolving Proof of Delivery conflicts while equipping them with the necessary tools to manage the entire chain of custody effectively. With WTS, you can expect improved reliability, consistent service levels, and enhanced satisfaction among your customers. Additionally, this streamlined approach can significantly boost overall operational efficiency and contribute to a more organized mailroom environment.
API Access
Has API
API Access
Has API
Integrations
FedEx Ship Manager
Yodel.io
eCourier
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Metafour
Country
United Kingdom
Website
www.metafourmailroom.com
Vendor Details
Company Name
Quadient
Founded
2015
Country
United States
Website
www.quadient.com
Product Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture
Product Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture