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Average Ratings 0 Ratings
Description
MetaDefender OT Access provides a secure solution for just-in-time remote access to Operational Technology (OT) and Cyber-Physical Systems (CPS), allowing both internal staff and external partners to connect safely through mutually authenticated, outbound-only TLS tunnels, thus mitigating the risks associated with inbound traffic exposure to OT networks. The system is compatible with a variety of industrial and IT protocols, including Ethernet/IP, MODBUS, OPC UA, S7Comm, Telnet, SSH, RDP, and HTTPS, which ensures it can be integrated with both legacy and contemporary OT infrastructures. Depending on the chosen deployment configuration, this solution can be managed via the cloud through AWS-hosted services or installed on-premises using a local Management Console, making it versatile enough for environments that are either connected to the internet or entirely air-gapped. It utilizes essential components like an Admin UI, a Windows client or service-level client, and a Management Console for on-site setups, effectively facilitating connection management and the enforcement of security protocols. By adapting to various operational contexts, MetaDefender OT Access enhances the security landscape of OT networks while maintaining operational efficiency.
Description
SecureDesk is a self-hosted platform aimed at remote support and device management specifically for Windows systems, ensuring that the user's own infrastructure handles all interactions without relying on external cloud services. It features two modes of connection: attended sessions, which provide real-time assistance with the end user's approval, and unattended access for managing devices that do not have staff present, like servers or kiosks. Additionally, for more complex troubleshooting needs, technicians can access a SYSTEM-level shell to execute administrative commands directly on the device. Central to its architecture is a robust encryption model; both the technician's console and the remote device independently create their own AES-256-GCM encryption keys, with connections initiated solely from the endpoints. The self-hosted relay that facilitates each session only transmits encrypted data and does not possess any keys, ensuring that even the operator of the relay cannot decrypt or view the content of the sessions. This design not only enhances security but also provides peace of mind to users who prioritize data protection during remote interactions.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amazon Web Services (AWS)
No
Splunk Cloud Platform
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$249/year
For small IT teams and MSPs — unattended fleets, elevation and SSO.
≈ $21/mo · billed annually
Up to 10 operators
≈ $21/mo · billed annually
Up to 10 operators
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
OPSWAT
Founded
2002
Country
United States
Website
www.opswat.com/products/metadefender/ot-access
Vendor Details
Company Name
Rubix Technology
Founded
2012
Country
United States
Website
www.rubixtechnology.com
Product Features
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
No
Surveys & Feedback
No