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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Group Messaging ensures that your organization remains connected through Email, Text, and Voice Messages. For more information about our offerings, simply text EASY to 313131. Our services are TCPA, HIPAA, and PCI compliant, allowing you to send reminders via Text, Email, Voice, or a combination of these methods. Increase your show rates by 28% with our appointment reminders and choose your preferred method of communication, whether it be Text, Email, or Voice. You can also include links to any necessary forms that need to be filled out, maintaining HIPAA compliance throughout the process. Additionally, you can leave voice messages directly in digital voicemail without making any phone calls; these messages are delivered similarly to emails, ensuring that over 90% are actually heard. This approach allows for direct and personalized engagement with customers, making it ideal for Schools, Churches, and Organizations alike. Communicate effortlessly via Text, Email, or Voice without the need for software downloads or purchasing licenses, and enjoy the ability to create an unlimited number of groups. This remains a highly effective communication tool, complete with customizable templates and instant email responses, as well as the ability to run bulk email campaigns. In a digital age where communication is key, our platform stands out as a vital resource for fostering connections.

Description

The SkySwitch white label Business SMS and Business MMS solution encompasses all the essential features necessary for providing your customer base with a single business number capable of handling both voice and text communications. With this solution, end users have the ability to send and receive messages from various extensions or standard 10-digit local and long-distance numbers. They can communicate with colleagues, clients, and departments using a professional identity, even when utilizing personal devices. Users can conveniently reply to incoming messages through a mobile app, desktop application, or via email. The platform allows for seamless messaging across different devices, such as smartphones, tablets, and computers, fostering improved collaboration by ensuring communication occurs within a unified text thread. Furthermore, users can share images, videos, and files effortlessly. Many business owners recognize the significance of SMS in acquiring leads and engaging customers, with a notable number already incorporating it into their practices. However, the majority of SMS interactions are typically conducted through a business manager's personal mobile phone, lacking proper integration with their business operations. This presents an opportunity for businesses to streamline their communication processes and enhance customer engagement through a dedicated SMS solution.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CASH+ Call Recording Software No 
Datagate Telecom Billing No 
IntegriBill No 

Integrations

CASH+ Call Recording Software Yes 
Datagate Telecom Billing Yes 
IntegriBill Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Message Made Easy

Founded

2010

Country

United States

Website

www.messagemadeeasy.com

Vendor Details

Company Name

SkySwitch

Country

United States

Website

www.skyswitch.com

Product Features

Appointment Reminder

Appointment Scheduling No 
Calendar Management No 
Call Reminders No 
Email Reminders No 
Online Booking No 
Payment Reminders No 
Recurring Appointments No 
Rescheduling No 
SMS Messaging No 
Two-Way Messaging No 

Contact Management

Activity Management No 
Appointment Management Yes 
Contact Database Yes 
Contact History Yes 
Contact Import/Export No 
Customer Pipeline Yes 
Email Marketing Yes 
Group Management No 
Interaction Tracking Yes 
Lead Management Yes 
Prospecting Tools Yes 
Sales Pipeline Management Yes 
Search / Filter No 
Segmentation Yes 
Shared Contacts Yes 
Social Media Integration No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives