Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Messaging has become the preferred and rapidly expanding method of communication worldwide (Economist). Failing to engage with your customers through messaging means missing a monumental shift in customer interaction, comparable to the advent of email. We simplify the process for both businesses and clients to communicate directly. Our platform is secure, scalable, and highly effective. With Message Mate integrated into your website, customers can easily text your business, allowing your agents to assist them in real-time as they finalize their purchases. Customer inquiries are instantly forwarded to your team, enhancing the likelihood of conversions by making it incredibly straightforward for customers to reach out for assistance. Regardless of how your team chooses to respond, customers receive replies through text, ensuring they feel as if they are enjoying a personal dialogue with your brand. Additionally, messages can be directed to multiple agents via email, SMS, or through a user-friendly web dashboard, further facilitating seamless communication. This approach not only fosters stronger relationships with customers but also streamlines the purchasing process.

Description

Solutions by Text (SBT) is the pioneer of FinText™, empowering consumer finance companies to engage, interact and transact with their consumers in real-time. SBT has been providing compliance-first enterprise conversational messaging solutions since 2008. ENGAGE, INTERACT, TRANSACT with SBT: ​ *One-way and two-way SMS texting​ *SmartURL™ ​ *MMS messaging​ *API integration​ *Keywords​ *Employee-assisted opt-in​ *Reporting and Analytics​ *Deactivation monitoring Solutions by Text's vision is to bring real-time payments to the text channel, creating a seamless and optimized bill pay experience for businesses and their consumers. Solutions by Text allows you to meet your customers wherever they are using text messaging. SBT is the fastest, most accessible, and most effective channel to connect with customers and drive response. You can put real-time text response in the pockets of your customers and your staff's hands. Integrate our messaging tools into your software platform to see the benefits of text for your business. You will enjoy seamless integration, extensive documentation, ongoing support, and efficient integration.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AKUVO
BigCommerce
Collect!
Ecwid
Elavon
GOLDPoint Systems
Infobip
Joomla!
Lendisoft LMS
LiveVox
Magento
NetSuite
Quantrax
Salesforce
Shaw Systems
Shopify
Weebly
WooCommerce
X (Twitter)
Zendesk

Integrations

AKUVO
BigCommerce
Collect!
Ecwid
Elavon
GOLDPoint Systems
Infobip
Joomla!
Lendisoft LMS
LiveVox
Magento
NetSuite
Quantrax
Salesforce
Shaw Systems
Shopify
Weebly
WooCommerce
X (Twitter)
Zendesk

Pricing Details

$30 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OwnerListens

Founded

2011

Country

United States

Website

ownerlistens.com/message_mate/

Vendor Details

Company Name

Solutions by Text

Founded

2008

Country

United States

Website

solutionsbytext.com

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Alternatives

Alternatives

Relay Reviews

Relay

Tentie
Sonar Reviews

Sonar

Marchex