Polished Reviews

Polished

4.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 1 Rating

Total 4 out of 5 stars
ease 4 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 3 out of 5 stars

Description

Merlua offers a comprehensive software solution for salon and beauty appointment bookings, enabling businesses to streamline the management of appointments, staff schedules, services, packages, customer reservations, and deposits within a unified system. This platform features an intuitive web admin dashboard alongside specialized mobile applications for both customers and staff, which greatly simplifies the booking process and schedule oversight for beauty industry professionals. The latest iteration of this software is particularly well-suited for CB Insights-style company profiles, as it clearly articulates the specific functionalities of Merlua without portraying it as a generic salon management tool.

Description

Polished is a comprehensive salon management solution tailored for nail salons, hair salons, barbershops, and beauty studios. This cloud-based platform features a collaborative appointment calendar, employee scheduling, and online booking via a salon-specific link or QR code, all without charging a commission for bookings made. It also maintains client records and visit histories, alongside functionalities for managing services and retail offerings. Additionally, the cash-desk module efficiently tracks both cash and card transactions, expenses, and daily financial summaries, while detailed reports provide insights into team performance, services, and products. The system enhances client communication with automated SMS reminders for appointments and promotional campaigns, and it allows for easy export of data to Excel or PDF formats. The EVA AI assistant, available in both Greek and English, supports users by addressing inquiries related to business metrics, facilitating appointment bookings, sending messages, organizing schedules, and generating reports. Accessible in both Greek and English, Polished can be utilized through any web browser or as a desktop application compatible with Windows, macOS, and Linux operating systems. The service offers flexible plans designed to accommodate both independent professionals and larger salon teams, ensuring that every user can enhance their operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Apple Calendar No 
Google Business Profile No 
Google Calendar No 
Microsoft Outlook No 

Integrations

Apple Calendar Yes 
Google Business Profile Yes 
Google Calendar Yes 
Microsoft Outlook Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

€19.90/month
The Basic plan starts at €19.90 per month for a solo professional. Higher-tier plans are available for salons with teams.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Merlua

Founded

2024

Country

United States

Website

www.merlua.com

Vendor Details

Company Name

POLISHED

Founded

2026

Country

Greece

Website

polishedhq.com

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Salon

Appointment Management No 
Booth Rental No 
Client Profiles No 
Employee Management No 
Inventory Management No 
Loyalty Program No 
Multi-Location No 
Payroll Management No 
Point of Sale (POS) No 
Recurring Appointments No 

Product Features

Salon

Appointment Management Yes 
Booth Rental No 
Client Profiles Yes 
Employee Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Payroll Management No 
Point of Sale (POS) No 
Recurring Appointments Yes 

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