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Description
Merlin provides users with an unlimited number of company and contact records, and in addition to the typical fields found in CRM systems, it offers around 40 customizable fields for tailored data storage and reporting. To enhance user experience, Merlin features a smart, dynamic menu that anticipates and displays the most relevant options based on the current page, eliminating the need for excessive navigation. Furthermore, the platform's fully integrated design ensures that all activities are logged against the corresponding contact, preventing data duplication and maintaining a comprehensive historical record. The Customer Relationship Management (CRM) module empowers a proactive sales team by automatically filling their calendars with appointments for upcoming periods, whether that be the next month, week, day, or a specified date range. This functionality also extends to your Accounts and Purchasing departments, aiding them in tracking payments and deliveries effectively. By streamlining communication and record-keeping, Merlin enhances overall operational efficiency.
Description
Zycus Merlin AI Suite represents a robust solution for procurement and finance, empowering organizations to utilize advanced AI technologies to handle repetitive, tedious, and data-heavy tasks. As a trailblazer in the AI sector, Zycus secured its first patent for Autoclass back in 2002. The Merlin A.I. Suite facilitates improvements in both strategic and operational procurement as well as accounts payable processes, thereby providing organizations with lasting benefits such as workforce efficiency, cost reductions, and faster response times. By incorporating smart predictions and insightful analytics, Zycus Merlin A.I. Suite transforms procurement into an autonomous process. This platform enables businesses to achieve substantial savings, minimize risks, and enhance compliance, while its user-friendly and intuitive interface promotes widespread adoption and maximized value throughout the organization. Additionally, it delivers data-driven insights that allow for quicker and more informed decision-making, and its conversational AI creates a user experience akin to that of B2C interactions, making it more engaging for end-users. Ultimately, Zycus Merlin A.I. Suite represents a significant advancement in procurement technology, setting a new standard for operational efficiency and strategic growth.
API Access
Has API
API Access
Has API
Integrations
Zycus Merlin Intake
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Merlin Business Software
Founded
1974
Country
United Kingdom
Website
www.merlinbusinesssoftware.com/our-software/contact-management/
Vendor Details
Company Name
Zycus
Founded
1998
Country
United States
Website
www.zycus.com/merlin/index.html
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Procurement
Asset Management
Auction Management
Bid Management
Budget Management
Catalog Management
Contract Management
Inventory Management
Invoice Processing
PunchOut
Purchase Order Management
Receiving
Requisitions & Approvals
Sourcing Management
Spend Management
Supplier Management