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Description
Merlin provides users with an unlimited number of company and contact records, and in addition to the typical fields found in CRM systems, it offers around 40 customizable fields for tailored data storage and reporting. To enhance user experience, Merlin features a smart, dynamic menu that anticipates and displays the most relevant options based on the current page, eliminating the need for excessive navigation. Furthermore, the platform's fully integrated design ensures that all activities are logged against the corresponding contact, preventing data duplication and maintaining a comprehensive historical record. The Customer Relationship Management (CRM) module empowers a proactive sales team by automatically filling their calendars with appointments for upcoming periods, whether that be the next month, week, day, or a specified date range. This functionality also extends to your Accounts and Purchasing departments, aiding them in tracking payments and deliveries effectively. By streamlining communication and record-keeping, Merlin enhances overall operational efficiency.
Description
With a quick scan of a QR code, guests can instantly access their bill and make payments in mere seconds, allowing your team to dedicate more time to enhancing service quality. A single QR code streamlines order placement and payments through innovative digital menus, covering everything from start to finish. Additionally, Sunday offers enticing tips that surpass your current earnings, helping to attract, reward, and retain your staff effectively. Take your business a step further by implementing a customized loyalty program that incentivizes repeat visits and fosters customer commitment. Digital menus not only promote quicker reordering but also increase overall spending per customer. This system is also the quickest method to boost your Google reviews, gather feedback, and generate valuable insights for improvement. Utilizing QR codes is essential for this system to operate effectively; typically, each table is assigned a unique QR code that automatically updates the corresponding bill. By partnering with Sunday, you gain access to a comprehensive backend dashboard that enables you to monitor tables and payments in real time, and leverage this data to uncover critical insights about your business's performance and customer behavior. This powerful tool ensures that you stay informed and can make data-driven decisions to enhance your operations continuously.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Merlin Business Software
Founded
1974
Country
United Kingdom
Website
www.merlinbusinesssoftware.com/our-software/contact-management/
Vendor Details
Company Name
Sunday
Website
sundayapp.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
