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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Merlin provides users with an unlimited number of company and contact records, and in addition to the typical fields found in CRM systems, it offers around 40 customizable fields for tailored data storage and reporting. To enhance user experience, Merlin features a smart, dynamic menu that anticipates and displays the most relevant options based on the current page, eliminating the need for excessive navigation. Furthermore, the platform's fully integrated design ensures that all activities are logged against the corresponding contact, preventing data duplication and maintaining a comprehensive historical record. The Customer Relationship Management (CRM) module empowers a proactive sales team by automatically filling their calendars with appointments for upcoming periods, whether that be the next month, week, day, or a specified date range. This functionality also extends to your Accounts and Purchasing departments, aiding them in tracking payments and deliveries effectively. By streamlining communication and record-keeping, Merlin enhances overall operational efficiency.

Description

Introducing Merlin, a leading veterinary technology solution tailored for your practice. This practice management system serves as the central hub for your operations, offering unparalleled connectivity, enhanced accessibility, and greater flexibility while streamlining your team's efficiency. It encompasses all the essential features expected from a veterinary management system, combined with secure, cloud-based technology that allows your staff to work in a manner that best suits both your practice and its clients. Always prioritizing patient health, Merlin seamlessly integrates with an extensive array of tools, ranging from diagnostic equipment to wellness healthcare plans. Additionally, its owner engagement features are designed to enhance loyalty, retention, and compliance by fostering a stronger bond with your clients. The pricing tools within Merlin are both versatile and user-friendly, helping to avoid inaccuracies and lost charges that can adversely affect your business performance. Ultimately, Merlin not only supports your practice’s daily operations but also contributes to building long-lasting relationships with pet owners.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Merlin Business Software

Founded

1974

Country

United Kingdom

Website

www.merlinbusinesssoftware.com/our-software/contact-management/

Vendor Details

Company Name

AmerisourceBergen

Founded

1985

Country

United States

Website

www.mwiah.co.uk/enterprise-solutions

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

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