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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Merchant Industry serves as a comprehensive card-processing and payment solutions provider across the nation, catering to businesses of various scales through its all-in-one platform. The company offers a range of services, including traditional card processing, dual-pricing, surcharging models, high-risk processing, and equipment financing, alongside an extensive selection of hardware and software products such as terminals, POS systems, mobile devices, a payment-gateway API, embedded payments, and virtual-terminal functionality. Additionally, Merchant Industry fosters a network of partnerships with ISOs, agents, ISVs, and developers, providing them with access to a dedicated portal, CRM tools, and referral programs. By prioritizing personalized assistance, dedicated account managers, and marketing resources, the company ensures timely residual payments and claims to manage substantial transaction volumes each year. Its mission is to empower merchants with the flexibility to accept payments seamlessly, whether in-store or online, while also providing financing and equipment options to help minimize upfront costs, ultimately enhancing the overall business experience. Furthermore, Merchant Industry continuously seeks to adapt its offerings to meet the evolving needs of its clients in the competitive payment landscape.

Description

Pulse CRM is a specialized system created for managing customer relationships and portfolio oversight, tailored for independent sales organizations and payment-processing companies, effectively overseeing the entire merchant journey from acquiring leads and submitting applications to underwriting, onboarding, residual payments, and analyzing portfolios. It facilitates automated merchant onboarding across various ISOs and includes integrated risk assessment and underwriting tools that help expedite the approval process. Features for tracking and reporting residuals are specifically designed to align with payment service operations, complemented by comprehensive dashboard analytics that track both agent and merchant performance. Additionally, it provides a centralized approach to workflow automation, enhances document management processes, and incorporates compliance checks, enabling users to move away from cumbersome spreadsheets and multiple separate systems in favor of a cohesive solution that increases efficiency. This innovative tool ultimately empowers organizations to optimize their operational capabilities while improving customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$299 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Merchant Industry

Founded

2007

Country

United States

Website

www.merchantindustry.com

Vendor Details

Company Name

Pulse CRM

Country

United States

Website

pulsecrm.com

Product Features

Credit Card Processing

Cash Transactions
Contactless NFC
Electronic Receipts
Electronic Signature
Mobile Card Reader
PCI Compliance

Product Features

Alternatives

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