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Description
Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.
Description
Your retail locations are the primary source of your income, yet they often lack sufficient data. Piing addresses this issue effectively.
Piing transforms the realities of the store floor into an organized, real-time database. Headquarters can launch campaigns, merchandising updates, and compliance initiatives to all locations simultaneously. Store teams can then carry out these tasks using mobile devices with photo verification, ensuring that actions are genuinely completed rather than just being logged as done.
What sets Piing apart from standard checklist tools is its ability to connect every action with your traffic, labor, and point-of-sale data, enabling you to analyze which stores have executed tasks, the associated costs, and the revenue generated. Each store is evaluated and ranked on a daily basis, highlighting the differences between the highest and lowest performing locations, thus making it easier to identify areas for improvement.
Designed specifically for multi-store retailers, Piing is currently operational across Australia and New Zealand, successfully tracking hundreds of thousands of store visits and millions in sales through its platform.
- Execute deployments to every store with a single command
- Ensure photo-verified task execution via mobile devices
- Connect execution metrics to traffic, conversion rates, and revenue
- Receive daily performance scores ranging from 0 to 100 for each store.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
JRNI
SAP Analytics Cloud
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$250/store/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mercaux
Founded
2013
Country
United Kingdom
Website
mercaux.com
Vendor Details
Company Name
Piing.ai
Founded
2024
Country
Australia
Website
www.piing.ai
Product Features
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management
Product Features
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management