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Description
Mention Me software powers customer retention and referral marketing for more than 400 brands, including Farfetch and PrettyLittleThing. Mention Me Refer rewards word-of mouth to convert customers into brand advocates. Mention Me Retain ensures your loyal customers keep coming back. Our fully customizable customer journey includes 20 languages, 15 reward types, 16 sharing methods, and a unique name share feature that generates 35% more referrals. Advanced AB testing and segmentation can optimize performance. This is the best option for businesses with more than 4000 monthly orders.
Description
Individuation® Marketing represents the future of customer engagement, shifting the focus toward a marketing approach that is both valuable and ethically sound. Our comprehensive software suite for Individuation® Marketing empowers marketers to oversee all aspects of customer outreach while facilitating their growth ambitions. Daily, 500 brands and businesses across retail, food services, and e-commerce leverage our innovative solutions. Our team of Customer Success Managers, who possess extensive backgrounds in B2C markets, are dedicated to assisting you in maximizing the software's potential, working in conjunction with Data Scientists and Project Managers. In today's landscape, the dynamic has evolved: consumers now perceive themselves as distinct individuals, resistant to generic marketing efforts and instead desiring personalized interactions. The key to truly fulfilling each customer's expectations lies in deepening your understanding of them. By accurately gauging the optimal times and channels for delivering tailored messages, you can ensure that your communications resonate meaningfully with each individual every single day, enhancing the overall customer experience. This tailored approach not only boosts satisfaction but also fosters stronger customer loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
Attentive
Yes
Bloomreach
Yes
Cloud4Wi
No
Commanders Act
No
DinMo
No
FuseCommander
No
Instant-Mail
No
Integry
No
LogiCommerce
No
Magento
Yes
Integrations
Attentive
No
Bloomreach
No
Cloud4Wi
Yes
Commanders Act
Yes
DinMo
Yes
FuseCommander
Yes
Instant-Mail
Yes
Integry
Yes
LogiCommerce
Yes
Magento
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mention Me
Founded
2013
Country
United Kingdom
Website
mention-me.com
Vendor Details
Company Name
Splio
Country
France
Website
www.splio.com
Product Features
Advocacy
Advocate Management
Yes
Campaign Management
No
Customer Advocacy
Yes
Event Triggered Actions
Yes
Forms Management
No
Legislation Tracking
No
Petition Management
No
Political Advocacy
No
Rewards Program
Yes
Social Engagement
Yes
Customer Advocacy
Advocate Management
No
Campaign Management
Yes
Communication Management
No
Community Management
No
Gamification
No
Referral Tracking
Yes
Reporting/Analytics
Yes
Rewards Program
Yes
Social Engagement
Yes
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
No
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
Yes
Referral
Affiliate Marketing
No
Campaign Management
Yes
Contact Management
Yes
Employee Referral Management
No
Feedback Management
No
Lead Engagement
Yes
Loyalty Program
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
Yes
