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Description
Mekari Qontak, the best cloud-based omnichannel CRM app in Indonesia, automates your business sales and customer services. You can access all details about customers, conversations and offer statuses as well as points of contact for the company. GPS live tracking allows you to track and monitor the achievements of your field teams for better job monitoring. To manage and protect customer data, you can categorize database access by team role. Mekari Qontak has many end-to-end features that you can access in real-time to help your business grow. All-in-one chat and telephone management solution to automate your business. You can track the location of your sales team and monitor KPIs, activities and other metrics in real-time. To increase efficiency, end-to-end customer services management. WhatsApp blast system, green tick chatbot, multi-admin/device and chatbot for 1 number. You can design your bot messages without programming and customize them as you need.
Description
All-in-one software that manages all your eCommerce shipments.
Connect your sales channels (CMSs, custom websites, marketplaces, etc.) and all your couriers using Qapla'.
Print labels in 3 clicks or automatically
You can monitor all your shipments from one dashboard. Every courier's information is translated into a standard and easy language (9 delivery statuses to suit all).
Solve shipments problems before customers point them out.
Provide accurate and current tracking information to your customers via email, SMS, and WhatsApp
To increase your sales or marketing goals, customize the tracking page and email about delivery with your brand image and promotional banners.
You can let your customers request returns using an automated procedure and manage them all from the same dashboard.
With a tracking system that allows for communication at >70%, you can save up to 54% on customer service activities and increase your revenue.
API Access
Has API
API Access
Has API
Integrations
BigCommerce
Commerce Layer
Connectif
Ecwid
IPOT
Instagram
LINE
Magento
MagicStore
Maxpho
Integrations
BigCommerce
Commerce Layer
Connectif
Ecwid
IPOT
Instagram
LINE
Magento
MagicStore
Maxpho
Pricing Details
$69.77 per month
Free Trial
Free Version
Pricing Details
€39
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mekari
Country
Indonesia
Website
mekari.com/produk/qontak/
Vendor Details
Company Name
Qapla'
Founded
2014
Country
Italy
Website
www.qapla.it/en
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Label Printing
Automation
Barcode Support
Categorization
Design Tools
Hardware Integration
Multi-Language Support
Product Data Integration
Regulatory Compliance
Templates
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management