Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Digital Asset Management (DAM) plays a crucial role in achieving success in the contemporary landscape filled with rich media. By leveraging its capabilities across all departments, organizations can equip every team with effective resources for the organization and retrieval of digital assets. This system supports an unlimited number of users, administrators, and groups, with a straightforward setup that spans multiple departments. It also allows for the segregation of users, storage, and content, enabling administrators to preview access for any user group. With Enterprise solutions, the platform offers unlimited federated accounts, along with customizable rights tagging and embeddable rights statements. Furthermore, users can attach contracts and releases and agree to terms upon uploading content, with rights status being filterable and all assignments manageable through simple drag-and-drop features. CI HUB acts as a versatile connector application, seamlessly integrating DAM systems with user-friendly software such as Adobe Creative Cloud and Google Workspace, while providing searchable and browsable access to your digital assets. Additionally, by utilizing Mediagraph's plugin, organizations can directly connect multiple Lightroom Classic catalogs to a MediaGraph account, ensuring that the entire organization can tap into a library reminiscent of Lightroom's functionality. This connectivity not only enhances collaboration but also streamlines workflows across diverse teams, ultimately fostering a more efficient and productive environment.
Description
Everything HelpDesk is a web-based help desk solution that was specifically designed for K-12 schools and local and state governments. This robust help desk platform was developed by GroupLink, a top K-12 and government help desk. It simplifies incident requests, improves productivity, and improves user satisfaction. Everything HelpDesk offers a variety of features that allow organizations to track and streamline issues and report progress. These include email and calendar integration, ZENworks, directory integration, asset discovery and mass ticket updates.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe InDesign
Yes
Adobe Lightroom
Yes
Adobe Photoshop
Yes
Adobe Premiere Pro
Yes
CI HUB
Yes
Gmail
No
Google Workspace
Yes
Microsoft Outlook
No
Integrations
Adobe InDesign
No
Adobe Lightroom
No
Adobe Photoshop
No
Adobe Premiere Pro
No
CI HUB
No
Gmail
Yes
Google Workspace
No
Microsoft Outlook
Yes
Pricing Details
$99 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$20.00/month/user
Cost is based on the number of technicians billed annually or monthly. Free for up to 3 technician licenses while Lite plan cost starts at $20 per month and Full plan costs $25 per month.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
MediaGraph.io
Founded
2010
Country
United States
Website
www.mediagraph.io
Vendor Details
Company Name
GroupLink
Founded
1996
Country
United States
Website
www.grouplink.com
Product Features
Digital Asset Management
Asset Categorization
Yes
Asset Library
Yes
Asset Sharing
Yes
Brand Control
No
Customizable Branding
Yes
File Conversion
No
Metadata Management
Yes
Mobile App
No
Reporting/Analytics
Yes
Search Within Document
Yes
Search/Filter
Yes
Version Control
Yes
Watermarking
Yes
Workflow Management
Yes
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes