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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Empower your clientele to effectively organize their trips to your store and elevate their overall experience with the MeQue queue management system. MeQue facilitates social distancing while preserving both customer satisfaction and operational effectiveness through options like virtual queuing, scheduled appointments, and contactless online order pickups. Regardless of the circumstances, we recognize the significance of customer experience and your desire for your patrons to feel secure, content, and free from stress. Offer your customers a simple, adaptable, and engaging way to schedule appointments across any platform. Enhance communication with automated notifications and two-way interactions to eliminate on-site waiting periods. Streamline your customer management processes and enhance the quality of service provided. By removing lines and accelerating transactions, you can make customer journeys more efficient. Allow customers to join the queue from anywhere and receive real-time updates on their wait times and positions, ensuring they remain informed throughout the process. Ultimately, this capability enables you to anticipate and plan more effectively, allowing you to concentrate on meeting customer needs and preferences. Additionally, with improved insights into customer behavior, you can make strategic adjustments to your operations.

Description

TOKENN is an innovative cloud-based software solution designed for managing queues and booking appointments in clinics and outpatient facilities. Patients can effortlessly obtain a token by either scanning a QR code at the clinic or messaging through WhatsApp, which also provides them with estimated wait times and updates as their turn nears. Staff members can efficiently oversee both bookings and walk-in patients using a centralized dashboard, where they can issue reception tokens and manage distinct queues or set appointments based on the doctor or department. A waiting-room display screen keeps patients informed by showing current and upcoming tokens, while announcements are made aloud via a TV or tablet. The WhatsApp assistant is capable of handling various tasks such as making bookings, checking statuses, processing cancellations, and sending reminders in English as well as 18 different Indian languages, while also guiding medical inquiries to the appropriate clinic personnel. TOKENN is specifically tailored for use by doctors, clinics, diagnostic labs, and hospital outpatient departments, offering a digital queuing system that integrates seamlessly with existing records and billing frameworks. Importantly, it functions as a web service, eliminating the need for patients to download a separate TOKENN application. With its user-friendly interface and comprehensive features, TOKENN aims to enhance the overall patient experience in healthcare settings.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Razorpay No 
WhatsApp No 

Integrations

Razorpay Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

₹149 one-time
Plans are prepaid booking-credit packs, starting with 150 credits for ₹149. Each token or appointment uses one credit; WhatsApp messages, reminders, and the waiting-room display are included. Credits never expire, and there is no monthly subscription.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

N7

Founded

2017

Country

United Kingdom

Website

www.n7.io/meque-remote-virtual-que-management.html

Vendor Details

Company Name

Cyberzio Innovations Pvt Ltd

Founded

2024

Country

India

Website

tokenn.live

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Alternatives

Alternatives

No Alternatives
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