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Average Ratings 15 Ratings
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Description
Are you finding yourself wasting too much time searching for accurate information? Research shows that nearly 30% of work hours can be lost in the quest for reliable, current data. With Matterial, you can consolidate all your corporate knowledge into an organized system that facilitates quick accessibility to essential information. This ensures that your team can easily access the data they need right when they need it. Are you interested in optimizing your knowledge management? Matterial helps you maintain a vibrant repository of company knowledge, document your processes, and effectively communicate with both employees and customers. By providing answers from a unified source across various communication platforms, you streamline the flow of information. We invite you to experience a live demonstration showcasing what your future knowledge base might resemble, completely free and without any commitment. In the competitive automotive industry, your role as a supplier is indispensable; knowledge is the key to thriving in your innovative and specialized medium-sized enterprise, ensuring you remain at the forefront of product development. In this rapidly evolving landscape, embracing efficient knowledge management is not just a benefit, but a necessity for sustained success.
Description
ProProfs Knowledge Base serves as a powerful knowledge management tool designed to create easily searchable online FAQs, enhancing customer service and minimizing ticket volumes. This platform centralizes access to a wide array of files, documents, and instructional articles, allowing users to reach them from various devices and platforms. Organizations can seamlessly disseminate crucial information to train their sales, customer service, and support personnel effectively. Furthermore, it acts as a valuable resource for onboarding new employees, familiarizing them with company protocols and procedures. By significantly boosting productivity, ProProfs Knowledge Base enables both employees and customers to swiftly locate the information they seek, regardless of time or location. Additionally, this software alleviates the repetitive task of answering frequently asked questions, streamlining communication and efficiency within the organization. Ultimately, it enhances overall operational effectiveness by ensuring that knowledge is readily available when needed.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
Google Analytics
Jira
Jira Work Management
LiveChat
Olark
SnapEngage
Tidio
Wufoo
Zendesk
Integrations
Freshdesk
Google Analytics
Jira
Jira Work Management
LiveChat
Olark
SnapEngage
Tidio
Wufoo
Zendesk
Pricing Details
€4.99 per user
Free Trial
Free Version
Pricing Details
$6 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Matterial
Country
United Kingdom
Website
www.matterial.com/en/
Vendor Details
Company Name
ProProfs
Founded
2006
Country
United States
Website
www.proprofs.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support
