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Description
The platform aggregates data from various consumer devices, such as set-top boxes, tablets, televisions, smartphones, wireless access points, and home gateways, in order to deliver a comprehensive understanding of the quality of service experienced by customers. The xVu toolkit offers intuitive dashboards and APIs that enable customer service representatives, engineers, field technicians, and the customers themselves to swiftly identify the root causes of issues and implement solutions. Mariner is committed to enhancing the efficiency, security, and simplicity of working lives. Established with the goal of fostering enterprise capabilities that support innovation and growth, Mariner integrates strategy, personnel, and technology to create lasting and impactful changes. Our commitment to curiosity drives us to prioritize the best interests of our customers at all times, ensuring that we remain focused on delivering value and support. We believe that fostering strong relationships with our clients is essential for mutual success.
Description
The StreamProbe solution offers a comprehensive view of service availability and video quality across all critical stages of media processing and delivery through continuous 24/7 monitoring. It is particularly beneficial for various media entities, including TV service providers, network operators, and platforms handling linear broadcast, IPTV, cable, satellite TV, OTT, VOD, nPVR, and transport contribution and distribution, all of which aim to enhance the end-user experience while minimizing operational expenses. By utilizing 24/7 real-time monitoring and alerting, it enables operators to identify problems before they impact customers, thereby increasing system uptime. Additionally, it supports contribution, encoding, packaging, transport, and linear VOD services, facilitating the rapid training of operational teams. The architecture is versatile, accommodating centralized or distributed setups across bare metal, virtualized environments, or cloud services like AWS. With its high-density and scalable capabilities, hundreds of services can be monitored simultaneously within a single appliance, whether in an all-in-one or distributed configuration, while providing a unified monitoring interface. This comprehensive approach ensures that service providers can maintain optimal performance and reliability in an ever-evolving media landscape.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Fairplay
PlayReady
Widevine
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mariner
Country
Canada
Website
www.marinerxvu.com
Vendor Details
Company Name
TestTree
Country
France
Website
www.test-tree.com/product/streamprobe-solution/
