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features
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support

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Description

The platform aggregates data from various consumer devices, such as set-top boxes, tablets, televisions, smartphones, wireless access points, and home gateways, in order to deliver a comprehensive understanding of the quality of service experienced by customers. The xVu toolkit offers intuitive dashboards and APIs that enable customer service representatives, engineers, field technicians, and the customers themselves to swiftly identify the root causes of issues and implement solutions. Mariner is committed to enhancing the efficiency, security, and simplicity of working lives. Established with the goal of fostering enterprise capabilities that support innovation and growth, Mariner integrates strategy, personnel, and technology to create lasting and impactful changes. Our commitment to curiosity drives us to prioritize the best interests of our customers at all times, ensuring that we remain focused on delivering value and support. We believe that fostering strong relationships with our clients is essential for mutual success.

Description

The Mividi IP Video Monitoring System (TSM100) stands out as an excellent solution for assessing the video quality of IPTV services. Typically, IPTV providers source video content from various channels, such as satellite, fiber optic cables, terrestrial broadcasts, and locally produced videos. To accommodate bandwidth requirements and ensure compatibility with users’ devices, these source streams might undergo decoding and re-encoding processes. Consequently, it is not unusual for service providers to manage numerous programs and a variety of transport streams at their head-ends. Moreover, the complexity increases with the need to handle advertisement insertion and supply Electronic Program Guide (EPG) details. To deliver the highest quality video services to their customers, providers must continuously monitor their offerings at several critical points throughout the stream processing. This vigilant monitoring is essential for maintaining optimal performance and enhancing viewer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Mariner

Country

Canada

Website

www.marinerxvu.com

Vendor Details

Company Name

Mividi

Founded

2011

Country

United States

Website

mividi.com/en-us/solutions/IPTVServiceMonitoring.aspx

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Product Features

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