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Average Ratings 0 Ratings
Description
Manifest AI is an AI-powered customer service and marketing automation platform designed to help ecommerce businesses improve shopping experiences and manage customer interactions. The software provides autonomous AI agents that handle product inquiries, order tracking, returns, exchanges, and other common customer support requests. Its AI shopping assistant analyzes product catalogs, customer questions, and store information to provide personalized recommendations and help shoppers find suitable products. Manifest AI supports omnichannel conversations across website chat, email, WhatsApp, Instagram, and voice, allowing businesses to engage customers through multiple communication channels. Its no-code Agent Builder enables users to create specialized AI agents with custom instructions, triggers, guardrails, verification requirements, and access to external tools. Prebuilt agents support product sales assistance, order cancellations, returns management, and other ecommerce workflows. Marketing automation capabilities include abandoned cart recovery, personalized campaigns, proactive product recommendations, and post-purchase engagement. Conversion optimization features provide A/B testing for chat widgets, quizzes, and product page elements, along with analytics for engagement, conversions, and customer satisfaction. The platform integrates with Shopify, WooCommerce, BigCommerce, Gorgias, Zendesk, Freshdesk, and other business systems to support coordinated customer service and marketing operations.
Description
Offer round-the-clock, human-like interactions in multiple languages across various platforms, ensuring that customer support and sales operations are automated without compromising on satisfaction. Reduce expenses and enhance productivity by delivering immediate human-level assistance at all hours. Most customer inquiries can be resolved without human involvement, with only the more complex issues being escalated to human representatives. This leads to improved conversion rates, as customers can more easily navigate and select the right products, reminiscent of the personalized service found in traditional retail environments. Capture customer engagement with tailored messages triggered by specific behaviors, such as adding items to their cart, visiting product pages, abandoning carts, or completing orders. Additionally, our bots are versatile and can be utilized on a wide range of platforms, including popular messaging apps like WhatsApp and Instagram, ensuring comprehensive communication coverage. By integrating these capabilities, businesses can create a seamless and efficient customer experience that bridges the gap between digital and personal interaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
Yes
BigCommerce
No
Facebook
No
Facebook Messenger
No
Freshdesk
No
Gmail
No
Gorgias
No
HubSpot CRM
No
HubSpot Customer Platform
No
Instagram
No
Integrations
Shopify
Yes
BigCommerce
Yes
Facebook
Yes
Facebook Messenger
Yes
Freshdesk
Yes
Gmail
Yes
Gorgias
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Instagram
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$50 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BIK
Founded
2019
Country
United States
Website
getmanifest.ai
Vendor Details
Company Name
Octocom
Website
www.octocom.ai/
Product Features
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No