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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Desktop Central MSP provides remote Windows desktop administration and management for managed service providers. Desktop Central MSP is suitable for MSPs of any size. It allows MSPs to remotely manage and control their customers' devices (including desktops and servers) to perform maintenance or make changes. MSPs have the option to choose between two editions Desktop Central MSP software: the enterprise and free edition.

Description

Moorfox is a comprehensive remote monitoring and management (RMM) solution designed for managed service providers (MSPs) and internal IT departments responsible for overseeing both Windows and Linux systems. It features a compact, self-updating agent that facilitates remote desktop access, remote terminal functionality, file transfers, as well as process and service management, alongside patch management that adheres to specific weekly installation windows tailored to each device's timezone. Users receive threshold alerts customized per customer, a unique security score for each machine, and real-time hardware and software inventories, with the ability to link saved scripts into automated workflows. The agent operates by initiating outbound connections only, ensuring that there are no inbound openings, and all sessions are secured with end-to-end encryption. Every action performed within the software is recorded in a secure, append-only activity log. Additionally, QuickSupport enables attended sessions on devices outside of your management scope through a simple nine-digit code, leaving no residual installations behind. The service is complimentary for up to 10 devices, incorporating all features without requiring a credit card, and subsequently costs $2 for each additional device per month, with no tiers, contracts, or minimum requirements, making it an accessible choice for organizations of various sizes. This flexibility allows businesses to scale their monitoring needs efficiently as they grow.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Axonius Yes 
Control D Yes 
HivePro Uni5 Yes 
OctoXLabs Yes 
Quickwork Yes 
ScalePad Lifecycle Manager Yes 
ServiceNow Yes 
Zendesk Yes 

Integrations

Axonius No 
Control D No 
HivePro Uni5 No 
OctoXLabs No 
Quickwork No 
ScalePad Lifecycle Manager No 
ServiceNow No 
Zendesk No 

Pricing Details

$22.50 per year
Free Trial Yes 
Free Version Yes 

Pricing Details

First 10 devices free, then $2
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Zoho

Founded

1996

Country

United States

Website

www.manageengine.com/desktop-management-msp/

Vendor Details

Company Name

DevSmooth Software Inc.

Country

Canada

Website

www.moorfox.com

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk Yes 
Issue Management Yes 
Live Chat No 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring No 
Scheduling No 

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

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