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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Safeguard and send emails on a large scale with MailChannels, which helps identify malicious users and stops spammers from exploiting your systems. Keep track of outgoing emails to detect spam and any unusual sending patterns, thereby securing your customers' inboxes from spam, phishing, and other email-related dangers. The platform features a robust and user-friendly interface, streamlining the management of customer emails effectively. Our operations span across various cloud services, reducing the risk of single points of failure to maintain uninterrupted service availability. You can expect a response from a real person for your support tickets within 30 minutes, any time of day, year-round. MailChannels Outbound Filtering, a cloud-based SMTP relay service, actively spots and blocks spammers to guarantee dependable email delivery. By utilizing Outbound Filtering, you can resolve email delivery issues linked to IP address blocklisting. Additionally, the system automatically disables compromised accounts and scripts, bolstering your overall security posture while ensuring peace of mind. This layered approach not only enhances operational efficiency but also fortifies your email infrastructure against evolving threats.

Description

Organizations with a significant customer base, numerous employees, suppliers, or other stakeholders frequently encounter a substantial volume of email inquiries on a daily basis. These communications often require responses from specific individuals within various departments, including payroll, compliance, HR, IT, accounts, and sales, among others. It is crucial to promptly channel each request to the appropriate person, monitor its progress, and maintain a clear overview of resolved issues to enhance user experience effectively. QX MailerDesk serves as a user-friendly and manageable centralized platform that automatically transforms support emails into tickets, facilitating swift and efficient resolution of inquiries from clients, suppliers, candidates, and other stakeholders. Beyond boosting team productivity, this system also minimizes turnaround time and aids in avoiding service level agreement violations and breaches. By streamlining communication and ensuring accountability, QX MailerDesk significantly contributes to improved operational efficiency and customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Hostbun
LeadsRain
VoiceDrop.ai

Integrations

Hostbun
LeadsRain
VoiceDrop.ai

Pricing Details

$79.99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MailChannels

Founded

2004

Country

Canada

Website

www.mailchannels.com

Vendor Details

Company Name

QX Global

Country

United Kingdom

Website

qxglobalgroup.com/product/qx-email-query-management-system/

Product Features

Anti-Spam

Allow / Block List
Audit Log
Email Archiving
Email Recovery
Email Routing
Encryption
Fraud Detection
Quarantine
Reporting & Statistics
Spam Filter

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Email Security

Anti Spam
Anti Virus
Email Attachment Protection
Encryption
Policy Management
Quarantine
Reporting/Analytics
Whitelisting / Blacklisting

Product Features

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

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