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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Foster innovation, boost productivity, and enhance return on investment with enterprise-ready solutions utilizing Magic Leap 1, providing your workforce with advanced tools to elevate and refine their abilities. Access to expert remote assistance is available for professionals, frontline workers, and field technicians whenever they require support. The ability to capture hands-free and stream live ensures that employees remain engaged and committed to completing their tasks effectively. Transition outdated paper processes into digital formats that can be quickly shared and regularly updated for all workers. Monitor outcomes, enhance efficiency, and reduce expensive mistakes, thereby creating a more effective workplace. The future workspace is poised to be both intelligent and interconnected, as remote collaboration and 3D visualization merge with real-world insights, the AR cloud, and enhanced connectivity to deliver essential information and experiences tailored to your business's needs, regardless of scale. By utilizing the capabilities of Magic Leap 1, organizations can address pressing real-world challenges, paving the way for a more innovative and efficient industry landscape. Embracing these technologies will ultimately lead to transformative improvements in how businesses operate and engage with their teams.

Description

Engineered for maximum operational efficiency and crafted for enhanced teamwork, Viewabo revolutionizes technical support by transforming a phone camera into your visual aid. Seamlessly engage with customers through a simple SMS link that allows them to share their smartphone camera, enabling you to address their issues as if you were physically present. Instead of merely instructing customers on how to resolve their problems, you can visually guide them through the process. During live video sessions, you have the ability to annotate directly on the screen, providing clear visual instructions. You can also pause the customer's video feed at any moment to gain a more detailed perspective, which facilitates better collaboration towards a solution. Streamline your support process by easily sharing recordings that can be used to collaborate with other teams, enhancing overall efficiency in achieving your objectives. Viewabo’s remote visual support transforms challenging customer interactions into smoother diagnostics and quicker solutions through effective visual communication, significantly improving experiences compared to conventional support methods. This innovative approach not only alleviates frustration but also empowers both support teams and customers to navigate technical issues with confidence.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Argyle
EyeFlow
Freshdesk
Google Cloud Platform
HyperSkill
Luminous XR
MeshMap
PTC FlexPLM
SimplyVideo
Zendesk

Integrations

Argyle
EyeFlow
Freshdesk
Google Cloud Platform
HyperSkill
Luminous XR
MeshMap
PTC FlexPLM
SimplyVideo
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$20 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Magic Leap

Founded

2018

Country

United States

Website

www.magicleap.com/en-us

Vendor Details

Company Name

Viewabo

Founded

2014

Country

United States

Website

www.viewabo.com

Product Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Product Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Alternatives

Alternatives