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Description
MageSentinel is a cloud-based synthetic monitoring solution designed to ensure the reliability of ecommerce checkout processes. Utilizing a genuine browser, it systematically evaluates Magento 2/Adobe Commerce and WooCommerce online storefronts by navigating through product discovery, cart management, address input, shipping options, and payment procedures, while also validating cart information and the entire checkout experience. Additionally, the service can be configured to perform scheduled checks that can include placing a test order, verifying its presence in the store’s admin panel, and subsequently canceling it. In the event of a failure, MageSentinel provides detailed reports that highlight the specific step where the issue occurred, along with potential causes, and includes supporting evidence such as screenshots, browser traces, and network logs, all with sensitive information redacted for security. This robust monitoring tool is beneficial for merchants, ecommerce teams, developers, and agencies, allowing them to oversee multiple stores and receive alerts through various channels including email, Slack, or webhooks. Furthermore, optional connectors for Magento and WooCommerce enhance store diagnostics, although it is worth noting that the hosted checks can operate independently of any connectors. In this way, MageSentinel offers a comprehensive approach to maintaining ecommerce checkout performance.
Description
Webscale stands out as a premier authority in facilitating cloud-based e-commerce storefronts, expertly hosting and managing a diverse array of digital commerce and web applications. We collaborate with renowned platforms such as Magento, Woo Commerce, SAP Hybris, Oracle Commerce, IBM WebSphere, Drupal, Rails, PHP, among others. While the public cloud serves as an ideal foundation for e-commerce, the absence of support from your current provider and a deficiency of internal expertise can make the transition appear overwhelming. Sales can be unpredictable, and depending on a rigid infrastructure that fails to ensure uptime during peak periods can detrimentally affect both your revenue and brand reputation. Recognizing when your storefront is under siege is one challenge, but having the necessary tools to respond swiftly enough to avert a complete shutdown of your storefront is an entirely different matter. A staggering 80% of consumers are unlikely to revisit a website they perceive as sluggish, with even a mere one-second delay potentially resulting in a 17% decrease in customer satisfaction. Ultimately, embracing cloud solutions can significantly enhance your operational efficiency and customer experience, enabling you to thrive in a competitive market.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AWS Marketplace
No
Magento
Yes
Oracle Commerce
No
Slack
Yes
Webscale Stratus
No
WooCommerce
Yes
Integrations
AWS Marketplace
Yes
Magento
No
Oracle Commerce
Yes
Slack
No
Webscale Stratus
Yes
WooCommerce
No
Pricing Details
€19/month
Free plan: 1 store, one checkout check a day. Solo €19/month, Starter €59/month, Agency €199/month; annual billing saves 15% (€194, €602, €2030 a year). New accounts start with a 14-day Solo trial, then stay on Free.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
MageSentinel
Country
Greece
Website
magesentinel.com
Vendor Details
Company Name
Webscale
Country
United States
Website
www.webscale.com
Product Features
Website Monitoring
Availability Testing
Yes
Event Logs
No
Event-Based Notifications
Yes
FTP Monitoring
No
Mail Server Monitoring
No
Maintenance Scheduling
No
Performance Metrics
Yes
Real Time Monitoring
Yes
Transaction Monitoring
Yes
Uptime Reporting
Yes
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
IT Security
Anti Spam
No
Anti Virus
No
Email Attachment Protection
No
Event Tracking
No
IP Protection
No
Internet Usage Monitoring
No
Intrusion Detection System
No
Spyware Removal
No
Two-Factor Authentication
No
Vulnerability Scanning
No
Web Threat Management
No
Web Traffic Reporting
No