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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

MOON Chat serves as an AI-driven chatbot and customer messaging solution tailored for e-commerce websites and online businesses. By utilizing a store's inventory, web pages, and policies, it effectively addresses customer inquiries while showcasing product cards complete with images, pricing, and links, ensuring that product availability is verified prior to recommendations. Additionally, it can access order and shipment details for authenticated users, gather contact information for future communications, and manage interactions through a website widget, WhatsApp, Facebook Messenger, and Instagram. When necessary, store personnel have the option to engage in social media discussions directly. MOON Chat seamlessly integrates with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and is compatible with Google Merchant product feeds, making it easy to implement on WordPress and other sites as well. This service is available via a cloud subscription model with various monthly plans and a trial period, while the Shopify application also includes a complimentary option. Furthermore, the versatility of MOON Chat allows businesses to enhance their customer support capabilities and drive engagement more effectively.

Description

eSales provides a platform for businesses in Nigeria to facilitate online sales, primarily where transactions often initiate through chat. With eSales, merchants receive a discoverable website for customers to browse and purchase, alongside a Telegram shop tailored for chat-driven buyers, all while maintaining a unified product catalog that integrates with WhatsApp and Instagram. The system compiles orders and messages into customer records, enabling merchants to identify loyal customers versus those who only purchase occasionally or have not returned. This feature enhances merchants' understanding of consumer behavior and buying trends. Additionally, automated follow-up messages are employed to re-engage customers who have not made recent purchases, ensuring that reminders are sent without relying on staff memory. Merchants can begin using the service at no cost, with a minimal commission of 1.5% on each successful transaction, or they can opt for a monthly plan priced at ₦10,000 or a quarterly plan for ₦25,000 for added benefits. This flexibility in pricing makes eSales accessible for businesses of various sizes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Telegram Yes 
Facebook Messenger Yes 
Gomag Yes 
Google Merchant Center Yes 
Instagram Yes 
PrestaShop Yes 
Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 
WordPress Yes 

Integrations

Telegram Yes 
Facebook Messenger No 
Gomag No 
Google Merchant Center No 
Instagram No 
PrestaShop No 
Shopify No 
WhatsApp No 
WooCommerce No 
WordPress No 

Pricing Details

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial Yes 
Free Version No 

Pricing Details

₦10,000/month
Free to start. Pay 1.5% per successful sale, or choose a ₦10,000 monthly plan or a ₦25,000 quarterly plan.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

THE MOON Agency

Founded

2019

Country

Romania

Website

moonchat.ro/en/

Vendor Details

Company Name

DARPHIZ TECHNOLOGIES

Founded

2022

Country

Nigeria

Website

www.darphiz.com

Product Features

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Alternatives

Alternatives

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Extend

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