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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

MOON Chat serves as an AI-driven chatbot and customer messaging solution tailored for e-commerce websites and online businesses. By utilizing a store's inventory, web pages, and policies, it effectively addresses customer inquiries while showcasing product cards complete with images, pricing, and links, ensuring that product availability is verified prior to recommendations. Additionally, it can access order and shipment details for authenticated users, gather contact information for future communications, and manage interactions through a website widget, WhatsApp, Facebook Messenger, and Instagram. When necessary, store personnel have the option to engage in social media discussions directly. MOON Chat seamlessly integrates with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and is compatible with Google Merchant product feeds, making it easy to implement on WordPress and other sites as well. This service is available via a cloud subscription model with various monthly plans and a trial period, while the Shopify application also includes a complimentary option. Furthermore, the versatility of MOON Chat allows businesses to enhance their customer support capabilities and drive engagement more effectively.

Description

Zaptick is an innovative platform designed for customer communication, enabling businesses to handle all their interactions from one centralized location. By integrating WhatsApp, Email, RCS, SMS, Voice AI, and Instagram into a single dashboard, it is supported by a unified team inbox, a no-code workflow creator, AI chatbots, and voice assistants, along with a native WhatsApp catalog and real-time analytics, eliminating the need for companies to juggle multiple tools for managing customer engagement. Tailored for contemporary enterprises seeking rapid communication and enhanced engagement, Zaptick empowers sales, support, and marketing teams to optimize their processes and provide superior customer experiences. In this way, Zaptick not only simplifies communication but also fosters a more cohesive approach to customer interaction across various channels.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Instagram Yes 
WhatsApp Yes 
Facebook Messenger Yes 
Gomag Yes 
Google Merchant Center Yes 
PrestaShop Yes 
Shopify Yes 
Telegram Yes 
WooCommerce Yes 
WordPress Yes 

Integrations

Instagram Yes 
WhatsApp Yes 
Facebook Messenger No 
Gomag No 
Google Merchant Center No 
PrestaShop No 
Shopify No 
Telegram No 
WooCommerce No 
WordPress No 

Pricing Details

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial Yes 
Free Version No 

Pricing Details

₹1,420/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

THE MOON Agency

Founded

2019

Country

Romania

Website

moonchat.ro/en/

Vendor Details

Company Name

Zaptick

Founded

2024

Country

India

Website

zaptick.io

Product Features

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

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