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Average Ratings 0 Ratings
Description
MLGCare is a comprehensive cloud-based management solution tailored for hospitals, clinics, and outpatient departments (OPDs). The software integrates various functionalities, including patient registration, appointment scheduling, check-in processes, and an OPD token queue accompanied by a waiting-room display. Additionally, it allows for the creation of clinical notes, management of ICD-10 diagnoses, prescriptions, and visit-related billing. Staff members can effectively handle invoices, process card payments, issue receipts, and manage refunds, all while using a shared communication platform that includes WhatsApp, SMS, and email. The software also features reporting tools, multi-branch management capabilities, and role-based access to ensure secure operations. An AI assistant is available to address queries based on patient records and relevant medical sources, review uploaded reports, facilitate dictation in both English and Hindi, and draft visit notes for clinician approval. Designed to cater to the needs of both single-doctor practices and large multi-branch hospitals, MLGCare emphasizes Indian healthcare workflows. Furthermore, potential users can explore its capabilities through a sample-data sandbox provided for evaluation purposes. This unique approach ensures that healthcare providers can streamline their operations efficiently while enhancing patient care.
Description
SurgyFrontdesk is an AI-driven voice assistant designed for hospitals, facilitating both incoming and outgoing patient calls via the hospital’s current PBX system. It effectively manages a range of tasks, such as addressing frequently asked questions, booking, confirming, rescheduling, or canceling appointments, gathering patient registration information, and organizing reminders and follow-ups. After a patient's visit, it can also deliver prescriptions, bills, and reports through WhatsApp or SMS. This system enhances the existing call center without replacing it by directing calls that require human intervention to the appropriate staff. Additionally, it integrates with SurgyCRM, enabling follow-up actions to initiate AI calls or WhatsApp messages while documenting outcomes in patient records. SurgyFrontdesk is ideal for healthcare facilities looking to streamline repetitive patient interactions and appointment processes, thereby freeing up staff to focus on more complex conversations that necessitate human insight. By automating these tasks, it contributes to improved operational efficiency in healthcare communication.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
$100/month
Plans start at $100 per month; exact pricing varies by clinic or hospital configuration. A 30-day sandbox with sample data is available for evaluation.
Free Trial
Yes
Free Version
No
Pricing Details
$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
MxAlgo Technologies
Founded
2023
Country
India
Website
mlgcare.com
Vendor Details
Company Name
Surgy Innovation Labs
Founded
2020
Country
India
Website
surgy.health/products/surgy-frontdesk
Product Features
Hospital Management
Accounting Integration
No
Appointment Management
No
Appointment Scheduling
No
Bed Management
No
Billing & Invoicing
No
Claims Management
No
In-Patient Management
No
Inventory Management
No
Medical Billing
No
Out-Patient Management
No
Patient Records Management
No
Physician Management
No
Policy Management
No
Revenue Management
No