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Description
MINDBill offers a comprehensive solution tailored to the specific requirements of carriers across various business lines, including voice, data, content, and video, whether they operate in fixed, mobile, cable, or satellite sectors, and cater to both prepaid and postpaid customers. This platform empowers telecom providers to swiftly launch services, automate business processes, and manage complex business models while efficiently overseeing millions of subscribers and transactions. The suite features web-based applications that facilitate the complete management of any customer lifecycle, whether they are private individuals or businesses, and whether on prepaid or postpaid plans. In addition, MINDBill includes a customer care application designed for customer service representatives and a self-service app for subscribers, allowing them to access invoices online, process payments, and monitor their data package usage. Furthermore, the user-friendly module designed for telco retail shops enables operators like GSM and TDMA to seamlessly sell a variety of products, services, and accessories. The Point of Sale (PoS) system is equipped with advanced functionalities, including resource and inventory management, as well as sales and cashier management, ensuring a streamlined retail experience for both operators and customers alike. With its diverse tools and features, MINDBill stands out as a versatile partner for telecom operators looking to enhance their service offerings and customer satisfaction.
Description
PortaSwitch runs Class 4/5 soft switching (PortaSIP) and real-time billing with online charging (PortaBilling) on one platform, with an open REST API for easy integration. Wholesale carriers, MVNOs, ITSPs, and UCaaS/voice providers use PortaSwitch to run voice, messaging, IoT/M2M, and data traffic under a single BSS+OCS stack.
Key capabilities:
- Open REST API for integration, plus self-service pricing/plan changes – new rates and packages go live without waiting on a vendor release cycle
- Real-time billing and charging for prepaid and postpaid, with wallet/balance tracking and fund-locking against overruns
- Class 4/5 soft switch with SIP call routing, concurrent-call capacity for wholesale sizing, and Cloud PBX / IP Centrex for business telephony
- Wholesale and reseller layers, white-label ready
- Multi-site geo-redundancy with automatic failover
- Full source code access under an unlimited license
- Migration to PortaSwitch without interrupting live subscribers
PortaSwitch is sold as a one-time perpetual license (unlimited, not tied to subscriber count) or a monthly SaaS subscription based on billable events.
PortaSwitch can be deployed on-premise, fully on Oracle Cloud Infrastructure, or in a hybrid setup, with billing and switching distributed across as many servers as your concurrent-call and redundancy requirements need – rather than being tied to a fixed platform minimum.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
PortaSwitch can be deployed either in an on-premises private cloud installation with a license, or in a public cloud as a service
The PortaSwitch unlimited perpetual license does not depend on the number of subscribers or concurrent calls but rather covers an installation of a predefined number of instances and servers. The pricing of PortaSwitch in a cloud under SaaS model depends on the maximal capacity used during the month of service.
The PortaSwitch unlimited perpetual license does not depend on the number of subscribers or concurrent calls but rather covers an installation of a predefined number of instances and servers. The pricing of PortaSwitch in a cloud under SaaS model depends on the maximal capacity used during the month of service.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
MIND CTI
Founded
1995
Country
United States
Website
www.mindcti.com
Vendor Details
Company Name
PortaOne
Founded
2001
Country
Canada
Website
www.portaone.com/telecom-products/portaswitch/
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
Yes
Contract Management
No
Customer Accounts
Yes
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
Yes
Order Management
No
Post-Paid Systems
Yes
Pre-Paid Systems
Yes
Provisioning
Yes
Rating
Yes
Self Service Portal
Yes
Service Order System
No
VoIP
Yes
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
No
Contract Management
Yes
Customer Accounts
Yes
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
Yes
Order Management
Yes
Post-Paid Systems
Yes
Pre-Paid Systems
Yes
Provisioning
Yes
Rating
Yes
Self Service Portal
Yes
Service Order System
Yes
VoIP
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
No
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes
