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Description
Mach Associates Reservations Systems (MARS) is a comprehensive browser-based Tour Management System that delivers robust and adaptable software solutions suitable for various types and sizes of tour operators and travel planners. This system encompasses functionalities that address all aspects of the travel business. By utilizing state-of-the-art technology, MARS is able to provide its clients with the latest features as standard offerings. The platform facilitates ‘Dynamics packaging,’ allowing businesses to present their clients with fully customized services or predefined itineraries that can be adjusted to meet individual preferences. Regardless of your specific business requirements, MARS equips you with high-quality, innovative technology to ensure your competitiveness in a rapidly evolving industry. The software efficiently manages bookings for both individuals and groups, including coach transportation, and it offers a diverse array of booking links. Furthermore, it includes task management capabilities that enable bookings to be assigned to colleagues for further processing, streamlining the operation even further.
Description
We enhance and automate your current queuing or appointment scheduling systems, enabling your customers to effortlessly access services via your company’s website or app on any device. Our solutions, whether pre-built or tailored to your needs, cater to organizations of all sizes, particularly those in industries with stringent security and service demands. By offering your visitors straightforward and secure access to your services, we alleviate the hassle of physical waiting lines while boosting overall satisfaction levels. Our virtual queuing and booking systems provide real-time availability, and our front desk support is available around the clock in more than 140 languages. We also send automated reminders for upcoming appointments and inquiries, display the nearest branches along with their real-time status, and allow communication through phone, email, or other preferred methods. Integration with your existing booking system is seamless. Additionally, one of the most significant indirect advantages of our system is the insightful data analytics and summaries we provide, which can help enhance your overall operational efficiency and customer experience. By leveraging these insights, organizations can make informed decisions that drive growth and improve service delivery.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1000 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mach Associates
Founded
1997
Country
United Kingdom
Website
www.machassociates.com/Products/TravelSolutions/Mars/Default.aspx
Vendor Details
Company Name
Qticket
Country
United Kingdom
Website
www.qticketapp.com/business/
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue