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ease
features
design
support

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Description

Mach Associates Reservations Systems (MARS) is a comprehensive browser-based Tour Management System that delivers robust and adaptable software solutions suitable for various types and sizes of tour operators and travel planners. This system encompasses functionalities that address all aspects of the travel business. By utilizing state-of-the-art technology, MARS is able to provide its clients with the latest features as standard offerings. The platform facilitates ‘Dynamics packaging,’ allowing businesses to present their clients with fully customized services or predefined itineraries that can be adjusted to meet individual preferences. Regardless of your specific business requirements, MARS equips you with high-quality, innovative technology to ensure your competitiveness in a rapidly evolving industry. The software efficiently manages bookings for both individuals and groups, including coach transportation, and it offers a diverse array of booking links. Furthermore, it includes task management capabilities that enable bookings to be assigned to colleagues for further processing, streamlining the operation even further.

Description

We enhance and automate your current queuing or appointment scheduling systems, enabling your customers to effortlessly access services via your company’s website or app on any device. Our solutions, whether pre-built or tailored to your needs, cater to organizations of all sizes, particularly those in industries with stringent security and service demands. By offering your visitors straightforward and secure access to your services, we alleviate the hassle of physical waiting lines while boosting overall satisfaction levels. Our virtual queuing and booking systems provide real-time availability, and our front desk support is available around the clock in more than 140 languages. We also send automated reminders for upcoming appointments and inquiries, display the nearest branches along with their real-time status, and allow communication through phone, email, or other preferred methods. Integration with your existing booking system is seamless. Additionally, one of the most significant indirect advantages of our system is the insightful data analytics and summaries we provide, which can help enhance your overall operational efficiency and customer experience. By leveraging these insights, organizations can make informed decisions that drive growth and improve service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$1000 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mach Associates

Founded

1997

Country

United Kingdom

Website

www.machassociates.com/Products/TravelSolutions/Mars/Default.aspx

Vendor Details

Company Name

Qticket

Country

United Kingdom

Website

www.qticketapp.com/business/

Product Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Product Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

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