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support

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Description

Lytics, the customer-data platform designed for marketers, harnesses the power of first-party information to understand your customers' needs. Lytics' decision engine uses machine-learning to understand your customers' needs. This helps marketers deliver timely, relevant communications across multiple channels. Lytics AI will help you identify the levers that can be pulled to increase results and improve ROI. Engage customers with personalized messages and targeted campaigns that are tailored to their needs. Maximize your impact by predictive marketing strategies that are shaped by the actions of your customers, not your assumptions.

Description

Experience a reduction in front desk inquiries by over 25%, cut brand quality audit costs by 56%, and eliminate long queues and excessive wait times. Witness a boost in your Net Promoter Score (NPS) exceeding 35%, while also elevating your Revenue Per Available Room (RevPAR). Achieve extraordinary guest engagement rates soaring from the standard 10% to an impressive 60% for those currently staying with you. Obtain real-time insights into guest issues, allowing you to address them in mere minutes instead of days. Enhance the guest experience by utilizing an ever-evolving, detailed guest profile that supports precise micro-segmentation and targeted marketing efforts. Drive in-house revenue through up-selling options, referrals to local attractions, partner promotions, and additional transactions during guests' stays. VenueLytics stands out as an all-encompassing AI platform specializing in guest experience and data analysis, significantly elevating your guest engagement and profitability. Additionally, collect valuable feedback from your guests and promptly engage with both in-stay and online reviews to maintain a positive relationship with your clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amplitude Yes 
Clearbit Yes 
Drift Yes 
Google Ads Yes 
Insider One Yes 
LeadSquared Yes 
Looker Yes 
Mailchimp Yes 
Mailchimp Transactional Email (Mandrill) Yes 
Maropost Marketing Cloud Yes 
OneSignal Yes 
PostUp Yes 
Pushly Yes 
Radar Yes 
SendGrid Yes 
Shopify Yes 
Verizon Small Business Essentials Yes 
Zapier Yes 
iContact Yes 

Integrations

Amplitude No 
Clearbit No 
Drift No 
Google Ads No 
Insider One No 
LeadSquared No 
Looker No 
Mailchimp No 
Mailchimp Transactional Email (Mandrill) No 
Maropost Marketing Cloud No 
OneSignal No 
PostUp No 
Pushly No 
Radar No 
SendGrid No 
Shopify No 
Verizon Small Business Essentials No 
Zapier No 
iContact No 

Pricing Details

Flexible packages to meet your business needs with tier levels for Starter, Professional, Enterprise plus monthly and annual billing options.
Free Trial Yes 
Free Version No 

Pricing Details

$79.00/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Lytics

Founded

2012

Country

United States

Website

www.lytics.com

Vendor Details

Company Name

VenueLytics

Founded

2015

Country

United States

Website

www.venuelytics.ai/

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization Yes 
Predictive Modeling Yes 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Venue Management

Attendee Management Yes 
Billing & Invoicing No 
Contract Management No 
Customer Management Yes 
Event Management Yes 
Food & Beverage Management Yes 
Multi-Facility No 
Reservations Management Yes 
Resource Booking No 
Sales Management No 
Staff Management No 

Alternatives

Alternatives

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