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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Lydoh functions as a cloud-based AI front desk solution tailored for independent healthcare practices such as medical, dental, veterinary, chiropractic, and med spa facilities. Operating continuously, it handles incoming phone calls, addresses common inquiries with practice-approved responses, and collects appointment requests, refills, and other inquiries for staff evaluation. Healthcare practices can utilize a specific phone number, obtain summaries of both answered and missed calls, send out appointment reminders, and engage with patients via text messaging. Customizable after-hours procedures allow for the routing of urgent calls to an available provider, while the dashboard keeps track of call logs and escalation events. Designed to refrain from offering diagnoses or medical advice, Lydoh ensures that emergencies are directed to the appropriate emergency services. Eligible practices have the option to enter into a Business Associate Agreement. Additionally, the service is complemented by a user-friendly web dashboard and mobile access, facilitating effective management of practice communications, thereby enhancing the overall efficiency of patient interactions. This comprehensive approach aims to streamline operations while prioritizing patient safety and satisfaction.

Description

Wattle AI serves as a cloud-driven AI receptionist tailored for small businesses and service teams, adept at managing customer inquiries via phone. Operating 24/7, it utilizes customizable questions and call flows, retains caller information, and can arrange appointments for users on select plans. This platform also accommodates web agents, WhatsApp Business calls, and SMS, consolidating conversations into a unified inbox that features customer profiles, call recordings, transcripts, and summaries for seamless staff handoff. Teams have the flexibility to personalize voice agents, establish instructions and safeguards, prioritize urgent calls, and integrate various tools such as calendars, spreadsheets, accounting software, and workflow applications. Its diverse applications encompass after-hours and overflow call management, appointment scheduling, job and maintenance requests, inquiries for clinics and salons, restaurant bookings, and follow-ups with staff. Additionally, the subscription plans offered include monthly call minutes, while costs for Australian mobile numbers, outbound calls, and transfers may incur separate charges, ensuring that businesses can choose the features that best fit their needs. Overall, Wattle AI streamlines communication, enhances customer service efficiency, and supports a variety of business operations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Zapier Yes 
Cal.com No 
Google Calendar No 
Google Sheets No 
Make Yes 
QuickBooks Online No 
Slack No 
WhatsApp No 
Xero No 
n8n No 

Integrations

Zapier Yes 
Cal.com Yes 
Google Calendar Yes 
Google Sheets Yes 
Make No 
QuickBooks Online Yes 
Slack Yes 
WhatsApp Yes 
Xero Yes 
n8n Yes 

Pricing Details

$49/month
The Text plan is $49/month and does not include AI voice answering. The pricing index lists After Hours at $99/month with 300 voice minutes and Frontdesk at $249/month with 1,200 minutes; usage beyond included minutes is $0.25/minute. Other Lydoh product pages advertise a flat $199/month plan with unlimited calls and no overage. A 14-day free trial is available.
Free Trial Yes 
Free Version No 

Pricing Details

A$99/month
Starter costs A$99/month plus GST and includes 200 minutes and 100 SMS. Pro costs A$499/month plus GST and includes 1,000 minutes and 500 SMS. Max costs A$999/month plus GST and includes 4,000 minutes and 500 SMS. Each plan ends when its included minutes are used. Australian mobile numbers, outbound calls, and transfers are charged separately. Custom-built integrations on Max are quoted separately.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Zuzis LLC

Founded

2026

Country

United States

Website

lydoh.com

Vendor Details

Company Name

MOONSHOT VENTURES PTY LTD

Country

Australia

Website

heywattle.com

Product Features

Product Features

Alternatives

No Alternatives

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