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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Luster is an innovative sales training platform powered by AI that provides scalable solutions that move beyond conventional role-playing, offering practice sessions driven by artificial intelligence that pinpoint and address skill gaps before they impact customer interactions. This platform also incorporates predictive enablement, empowering sales teams to anticipate and tackle their training and coaching requirements with a data-focused strategy. By creating simulated practice environments, Luster allows representatives to hone their skills in a risk-free setting while engaging them with gamified experiences, all of which helps to alleviate the burden on managers concerning coaching and oversight. Specifically designed for sales environments, Luster supports all phases of the training journey, from initial onboarding to ongoing skill enhancement, facilitating the swift acquisition of essential abilities. Among its features are hyper-realistic custom personas that mimic actual buyers, integrating elements like personality traits, industry specifics, and pain points to foster genuine dialogue. Overall, Luster seeks to revolutionize the sales training landscape by making practice both effective and enjoyable.

Description

Solidroad is an innovative training platform that leverages artificial intelligence to enhance the skills of customer support teams, functioning similarly to a "flight simulator" for their training needs. This platform enables teams to deliver customized training experiences on a large scale through its simulation tool, where representatives can engage in mock calls with an AI while receiving tailored coaching and constructive feedback. In addition to training, Solidroad offers comprehensive solutions for hiring and onboarding, making it a valuable resource for some of the most prominent contact center and customer support organizations worldwide. By utilizing advanced simulation techniques, Solidroad ensures that teams are well-prepared to handle real-world customer interactions effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$10 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Luster

Founded

2024

Country

United States

Website

www.luster.ai/

Vendor Details

Company Name

Solidroad

Country

Ireland

Website

www.solidroad.com

Product Features

Sales Training

Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments

Product Features

Sales Training

Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments

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Alternatives

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