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Description
Quickly obtain valuable feedback in just minutes with the Net Promoter System combined with concise surveys, eliminating the need for complicated setups or integrations. Rather than burdening patients with lengthy and cumbersome questionnaires, we initiate the process by posing a Net Promoter Score question. Once patients respond, they have the opportunity to leave additional feedback and then proceed to a brief survey. After indicating how likely they are to recommend your services, each patient can share a quick comment regarding their experience. These insights are sent directly to your dashboard, offering perspectives that numerical data alone cannot reveal. Patients are then given the choice to participate in a short survey, which takes merely a minute or two to complete. This streamlined approach provides you with quantitative data across various patient interactions, enabling you to track performance over time and make informed improvements. By simplifying the feedback process, you not only enhance patient engagement but also gather insights that can drive your practice's success.
Description
The Survey System stands out as the most comprehensive software solution for conducting surveys across various platforms, including web, telephone, mobile, CAPI, and paper formats. This remarkable software is particularly well-suited for mixed-mode surveys, seamlessly integrating two or more methodologies for enhanced data collection. With its voice capture feature, The Survey System allows for the recording of responses in the actual voices of respondents, adding a personal touch to the data gathering process. Its advanced logic capabilities ensure that respondents follow a tailored path through the questions, making adjustments to improve data quality and verify response accuracy. Additionally, if you have pre-existing data like demographic information or past purchases, The Survey System can easily merge this information into individual questionnaires. Users can generate results in various formats, including tables, charts, or text, and even produce real-time reports for online survey responses. Furthermore, sophisticated cross-tabulation features present results segmented by any relevant data points, providing deeper insights into the survey findings. This versatility makes The Survey System an invaluable tool for researchers seeking to optimize their survey processes.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$30 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Loyalty Grades
Founded
2014
Country
United States
Website
www.loyaltygrades.com
Vendor Details
Company Name
Creative Research Systems
Founded
1982
Country
United States
Website
www.surveysystem.com
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
