TrueLoyal Reviews

TrueLoyal

5.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 35 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Description

Loyale, a cloud-based platform for customer loyalty, offers customizable reward schemes as well as automated marketing tools. The backoffice is simple to use, and a plug-and play app is available with all plans, even the free one. It can be integrated with your existing stacks, such as Shopify WooCommerce Lightspeed Mailchimp and more, to automate workflows. The software has advanced features like points, rewards and coupons. It also offers feedback forms, punch cards and VIP clients. Loyale is a marketing automation tool that allows businesses to run campaigns with high conversion rates and a great ROI. Segment customers by demographics or behavior. - Communicate to customers via push notifications, emails and posts. Schedule personalized automations that are triggered by a time or an action. - Create reports based on data in real-time to analyze and improve performance.

Description

TrueLoyal is the only AI-powered loyalty solution designed to unify consumer engagement across complex sales channels. By combining advanced personalization, predictive insights, and omnichannel connectivity, it empowers brands to build meaningful, lasting customer relationships. Its platform supports a wide range of loyalty strategies, including referrals, gamified streaks, communities, receipt scanning, and user-generated content campaigns. With dozens of pre-built integrations and an open API framework, TrueLoyal connects seamlessly with eCommerce stores, point-of-sale systems, CRMs, and marketing platforms. Businesses benefit from expert consulting services to design loyalty programs that maximize ROI and meet industry-specific needs. Real-world results include case studies showing up to 154% increases in repeat revenue, 132% improvements in NPS, and measurable boosts in retention. By combining strategic consultation with scalable AI tools, TrueLoyal eliminates silos and provides a holistic view of the customer journey. The platform is trusted by global consumer brands to drive loyalty, advocacy, and growth in today’s competitive landscape.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
WooCommerce Yes 
Bazaarvoice No 
BigCommerce No 
Clover No 
Lightspeed eCommerce Yes 
Mailchimp Yes 
Miva No 
NetSuite No 
NetSuite CRM No 
Oracle MICROS POS Yes 
Salesforce No 
Salesforce Agentforce Commerce No 
Shopify POS No 
Shopify Plus No 
Stackreaction No 
Trustpilot No 
WordPress No 
Yotpo No 

Integrations

Shopify Yes 
WooCommerce Yes 
Bazaarvoice Yes 
BigCommerce Yes 
Clover Yes 
Lightspeed eCommerce No 
Mailchimp No 
Miva Yes 
NetSuite Yes 
NetSuite CRM Yes 
Oracle MICROS POS No 
Salesforce Yes 
Salesforce Agentforce Commerce Yes 
Shopify POS Yes 
Shopify Plus Yes 
Stackreaction Yes 
Trustpilot Yes 
WordPress Yes 
Yotpo Yes 

Pricing Details

$76
No credit card is required for the free plan and the 30-day free trial.
Free Trial Yes 
Free Version Yes 

Pricing Details

TrueLoyal offers easy to use robust solutions for SMB & Enterprise customers. Pricing is pay-as-you-grow. Contact us for more details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Loyale

Founded

2018

Country

Malta

Website

loyale.io

Vendor Details

Company Name

TrueLoyal

Founded

2010

Country

United States

Website

trueloyal.com

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Loyalty Management

CRM Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 
White Label Yes 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System No 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Loyalty Management

CRM Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System No 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 
White Label No 

Marketing Analytics

A/B Testing No 
Campaign Management Yes 
Channel Attribution No 
Customer Journey Mapping No 
Dashboard Yes 
Performance Metrics Yes 
Predictive Analytics No 
ROI Tracking No 
Social Media Metrics No 
Website Analytics No 

Referral

Affiliate Marketing No 
Campaign Management Yes 
Contact Management No 
Employee Referral Management No 
Feedback Management No 
Lead Engagement No 
Loyalty Program Yes 
Referral Tracking No 
Rewards Management Yes 

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