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support

Description

An email summary designed for every member of your Slack workspace. This tool ensures that the value of your community reaches its members directly, boosting engagement and revealing their interests. Discover the untapped potential within your Slack community. Your members are often too busy to stay updated on Slack conversations. With Lowdown, you can present your most valuable content in a new format that ensures they remain informed. It's a refreshing approach to engagement that automatically enhances participation. Lowdown helps highlight the exciting developments within your community through a comprehensive email digest. Each entry includes a link back to the original post in Slack, providing an easy route for members to return and interact. Elevate your community dynamics with actionable insights that shed light on your members' preferences. Gain a clearer understanding of which channels resonate most, enabling you to focus your development efforts effectively. The process is simple: invite everyone with just one click, tailor digests for specific individuals, and share a ready-to-use message across any channel or via direct messages. You can even send invitations to new members seamlessly.

Description

Handle customer support and communications directly through Slack, allowing you to send and receive emails, tweets, and direct messages seamlessly. Collaborate efficiently on shared email and Twitter accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedBox integrates effortlessly with your existing Twitter account and any email service you currently utilize while providing an @in.sharedbox.app email for easy setup and forwarding. Incoming Twitter mentions, direct messages, and emails sent to your connected accounts or in.sharedbox.app email are routed straight to your chosen Slack channel, enabling your team to review and respond at their convenience. Each account includes a dedicated support site for your users to submit and manage their support requests, along with a complimentary supportby.email subdomain; customization with your own domain is also available. There’s no need for any new installations or applications, as you can leverage a platform your team is already accustomed to—Slack. Plus, you have the flexibility to add multiple email addresses and Twitter accounts to your Slack workspace for enhanced communication. This setup streamlines customer interactions and improves overall team efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Gmail No 
Google Workspace No 
Microsoft 365 No 
Microsoft Outlook No 
X (Twitter) No 

Integrations

Slack Yes 
Gmail Yes 
Google Workspace Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$19.00/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ahoyy

Country

United Kingdom

Website

getlowdown.com

Vendor Details

Company Name

Everygood

Founded

2018

Country

Nigeria

Website

sharedbox.app

Product Features

Productivity

Collaboration No 
Database Creation No 
Document Creation No 
File Sharing No 
Notes Management No 
Office Suite No 
Presentation Tools No 
Project Management No 
Task Management No 
Team Chat No 

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management Yes 
Routing No 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker No 
Whitelisting / Blacklisting Yes 

Alternatives

Alternatives