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support

Description

An email summary designed for every member of your Slack workspace. This tool ensures that the value of your community reaches its members directly, boosting engagement and revealing their interests. Discover the untapped potential within your Slack community. Your members are often too busy to stay updated on Slack conversations. With Lowdown, you can present your most valuable content in a new format that ensures they remain informed. It's a refreshing approach to engagement that automatically enhances participation. Lowdown helps highlight the exciting developments within your community through a comprehensive email digest. Each entry includes a link back to the original post in Slack, providing an easy route for members to return and interact. Elevate your community dynamics with actionable insights that shed light on your members' preferences. Gain a clearer understanding of which channels resonate most, enabling you to focus your development efforts effectively. The process is simple: invite everyone with just one click, tailor digests for specific individuals, and share a ready-to-use message across any channel or via direct messages. You can even send invitations to new members seamlessly.

Description

Handle customer support and communications directly through Slack, allowing you to send and receive emails, tweets, and direct messages seamlessly. Collaborate efficiently on shared email and Twitter accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedBox integrates effortlessly with your existing Twitter account and any email service you currently utilize while providing an @in.sharedbox.app email for easy setup and forwarding. Incoming Twitter mentions, direct messages, and emails sent to your connected accounts or in.sharedbox.app email are routed straight to your chosen Slack channel, enabling your team to review and respond at their convenience. Each account includes a dedicated support site for your users to submit and manage their support requests, along with a complimentary supportby.email subdomain; customization with your own domain is also available. There’s no need for any new installations or applications, as you can leverage a platform your team is already accustomed to—Slack. Plus, you have the flexibility to add multiple email addresses and Twitter accounts to your Slack workspace for enhanced communication. This setup streamlines customer interactions and improves overall team efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack
Gmail
Google Workspace
Microsoft 365
Microsoft Outlook
X (Twitter)

Integrations

Slack
Gmail
Google Workspace
Microsoft 365
Microsoft Outlook
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$19.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ahoyy

Country

United Kingdom

Website

getlowdown.com

Vendor Details

Company Name

Everygood

Founded

2018

Country

Nigeria

Website

sharedbox.app

Product Features

Productivity

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Product Features

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Alternatives

Alternatives

SharedBox Reviews

SharedBox

Everygood