Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Astra's Pentest is a comprehensive solution for penetration testing. It includes an intelligent vulnerability scanner and in-depth manual pentesting.
The automated scanner performs 10000+ security checks, including security checks for all CVEs listed in the OWASP top 10 and SANS 25. It also conducts all required tests to comply with ISO 27001 and HIPAA.
Astra provides an interactive pentest dashboard which allows users to visualize vulnerability analysis, assign vulnerabilities to team members, collaborate with security experts, and to collaborate with security experts. The integrations with CI/CD platforms and Jira are also available if users don't wish to return to the dashboard each time they want to use it or assign a vulnerability for a team member.
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SharedBox
Handle customer support and communications directly through Slack, allowing you to send and receive emails, tweets, and direct messages seamlessly. Collaborate efficiently on shared email and Twitter accounts, such as support@your.domain, without the need to exchange passwords among team members.
SharedBox integrates effortlessly with your existing Twitter account and any email service you currently utilize while providing an @in.sharedbox.app email for easy setup and forwarding. Incoming Twitter mentions, direct messages, and emails sent to your connected accounts or in.sharedbox.app email are routed straight to your chosen Slack channel, enabling your team to review and respond at their convenience. Each account includes a dedicated support site for your users to submit and manage their support requests, along with a complimentary supportby.email subdomain; customization with your own domain is also available. There’s no need for any new installations or applications, as you can leverage a platform your team is already accustomed to—Slack. Plus, you have the flexibility to add multiple email addresses and Twitter accounts to your Slack workspace for enhanced communication. This setup streamlines customer interactions and improves overall team efficiency.
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Novu
Novu is a developer-first notification and communication platform built for modern products, SaaS teams, and AI agent workflows. It gives teams one infrastructure layer for sending messages through inbox, email, SMS, push, chat, Slack, Microsoft Teams, Telegram, and other channels. Developers can start quickly with a ready-made inbox component, then expand into more advanced workflows using Novu’s framework, APIs, and orchestration tools. The platform includes user preference management, notification snoozing, real-time delivery, digest logic, content management, and a visual block-based email editor. Novu Connect extends the platform into agent communication by connecting AI agents to the channels customers already use. Teams can build workflows for approvals, alerts, support, product updates, and agent-to-user conversations using templates and channel integrations. Novu also integrates with tools such as Twilio, Resend, React Email, Clerk, Stripe, and other developer stack components. Its open-source community, GitHub traction, and contributor base make it appealing for engineering teams that want flexibility and transparency. By combining notification infrastructure, omnichannel delivery, and agent communication, Novu helps teams ship customer messaging faster and manage it more consistently.
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