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Description

Loops is an email automation and customer engagement platform built specifically for SaaS companies and software development teams. The software combines marketing emails, transactional messaging, and automated lifecycle campaigns within a unified workspace. Its campaign management tools enable businesses to create newsletters, product announcements, promotional emails, and targeted communications for specific customer segments. A visual workflow builder allows users to automate onboarding, activation, subscription upgrades, trial conversions, and customer win-back sequences using behavioral triggers, audience filters, and conditional branches. Loops includes an email editor with customizable themes, reusable components, and shared design settings that maintain consistent branding across campaigns. Contact management capabilities support custom properties, dynamic audience segmentation, contact imports, and synchronization with external applications. Developers can use REST APIs, software development kits, webhooks, and event tracking to send transactional emails such as password resets, account verification messages, receipts, and notifications. Reporting features provide visibility into email engagement, campaign performance, goal conversions, and customer lifecycle outcomes. The platform integrates with Stripe, Supabase, Clerk, PostHog, Segment, Zapier, and other applications while providing sender authentication, automatic bounce suppression, and email deliverability safeguards.

Description

Unitpost serves as a comprehensive platform for customer communication from start to finish. You can specify the type of workflow you need, such as a welcome series, shipping notifications, or a win-back campaign, and Unitpost will create it for you, enabling seamless execution across email, text, and WhatsApp. Currently, we provide support for both transactional and marketing emails through a hybrid template system that combines visual elements with coding capabilities, alongside features such as contacts, segments, campaigns, and automation tools. From the outset, our platform has been designed with a unified approach, utilizing a single contact model, a cohesive event system, and a consistent pricing structure that shares a sending balance, ensuring that every action operates uniformly whether through the user interface, API, or our virtual assistant, Ask Unit. Unlike other tools, we aim not to simply add another email solution to the market, but instead to create a messaging framework that effectively replaces the disparate tools teams often piece together manually, allowing them to focus on achieving results rather than on building processes. This approach not only streamlines communication but also enhances overall efficiency for businesses.