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Description
Discover a comprehensive engagement platform designed for hotels to enhance revenue, boost customer satisfaction, and foster loyalty throughout the entire guest experience. With commission-free upselling and pre-arrival surveys, both you and your guests can curate an ideal stay together. One-click upgrades increase your revenue before guests arrive, while simultaneously building their anticipation for their visit. The In-Stay feature serves as a dynamic feedback and messaging tool that allows for immediate service recovery and elevates satisfaction while guests are still present. Guests have the option to connect to WiFi or utilize a QR code to provide feedback or engage with you directly through SMS and WhatsApp regarding their experiences. Elegant single-page surveys dispatched immediately after their stay demonstrate your genuine concern for their feedback. Additionally, a comprehensive suite of analytics and reputation management resources empowers you to make informed strategic decisions, enhance guest satisfaction scores, and maintain your visibility on review platforms. Ultimately, this platform not only streamlines communication but also elevates the overall guest experience, ensuring memorable stays and repeated visits.
Description
Trakn is a business intelligence and analytics platform built specifically for the hospitality industry. It brings together key operational, financial, and performance data from multiple systems into one AI-powered dashboard. The platform enables restaurants, hotels, and hospitality groups to track sales trends, labor costs, inventory performance, gross profit, guest behavior, and overall profitability in real time. With over 150 pre-built hospitality metrics and visualizations, businesses can quickly access actionable insights without needing to build custom dashboards from scratch. Trakn supports mobile access, automated report scheduling, push notifications, and customizable role-based dashboards for different stakeholders. Its AI-powered assistant allows users to ask business questions in natural language and receive insights, recommendations, and performance analysis. The platform also provides forecasting capabilities that help businesses anticipate future financial outcomes and operational trends. Through integrations with more than 30 hospitality applications, Trakn centralizes data and eliminates information silos. Trakn helps hospitality businesses improve decision-making, identify growth opportunities, reduce costs, and optimize performance across their operations.
API Access
Has API
API Access
Has API
Integrations
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
ClickUp
Clock PMS+
Elina
Expedia
Fork
Google
Infor POS
Integrations
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
ClickUp
Clock PMS+
Elina
Expedia
Fork
Google
Infor POS
Pricing Details
€100 per hotel per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Loopon
Founded
2007
Country
Sweden
Website
www.loopon.com
Vendor Details
Company Name
Wenodo
Founded
2020
Country
United Kingdom
Website
www.wenodo.com/trakn
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets