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features
design
support

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Description

Discover a comprehensive engagement platform designed for hotels to enhance revenue, boost customer satisfaction, and foster loyalty throughout the entire guest experience. With commission-free upselling and pre-arrival surveys, both you and your guests can curate an ideal stay together. One-click upgrades increase your revenue before guests arrive, while simultaneously building their anticipation for their visit. The In-Stay feature serves as a dynamic feedback and messaging tool that allows for immediate service recovery and elevates satisfaction while guests are still present. Guests have the option to connect to WiFi or utilize a QR code to provide feedback or engage with you directly through SMS and WhatsApp regarding their experiences. Elegant single-page surveys dispatched immediately after their stay demonstrate your genuine concern for their feedback. Additionally, a comprehensive suite of analytics and reputation management resources empowers you to make informed strategic decisions, enhance guest satisfaction scores, and maintain your visibility on review platforms. Ultimately, this platform not only streamlines communication but also elevates the overall guest experience, ensuring memorable stays and repeated visits.

Description

Nuvola stands out as a robust hotel management software provider that seamlessly incorporates established property operating procedures into its unique platform, resulting in improved efficiency in back-office functions, asset oversight, and guest interactions. This company offers hotels an easy-to-use and adaptable cloud-based solution that fosters a culture of accountability among staff members. Developed by industry professionals with direct experience in select-service, full-service, and resort-style operations, Nuvola continually strives to elevate both employee and guest satisfaction through ongoing innovations from its dedicated internal team as well as partnerships with external hotel systems. The events dashboard offered by Nuvola allows for effective tracking of service requests, management of personnel, and timely completion of tasks. Furthermore, its reporting dashboard supplies valuable information regarding trends in incidents, staff performance, asset malfunctions, and more, enabling properties to make informed decisions and improvements in their operations. With its commitment to enhancing operational effectiveness, Nuvola ensures that hotels can maintain high standards in service delivery.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agoda Yes 
Amadeus Central Reservations System (CRS) Yes 
Booking.com Yes 
Clock PMS+ Yes 
Cylera Platform No 
Elina Yes 
Expedia Yes 
Facebook Yes 
Fork Yes 
Google Yes 
Infor POS Yes 
Mews Yes 
OPERA Cloud PMS Yes 
Salesforce Yes 
Tripadvisor Yes 
WebRezPro No 
WhatsApp Yes 
Yelp Yes 
apaleo Yes 
protel MICE Yes 

Integrations

Agoda No 
Amadeus Central Reservations System (CRS) No 
Booking.com No 
Clock PMS+ No 
Cylera Platform Yes 
Elina No 
Expedia No 
Facebook No 
Fork No 
Google No 
Infor POS No 
Mews No 
OPERA Cloud PMS No 
Salesforce No 
Tripadvisor No 
WebRezPro Yes 
WhatsApp No 
Yelp No 
apaleo No 
protel MICE No 

Pricing Details

€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Trial Yes 
Free Version No 

Pricing Details

$100 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Loopon

Founded

2007

Country

Sweden

Website

www.loopon.com

Vendor Details

Company Name

Sabre

Founded

1960

Country

United States

Website

www.sabrehospitality.com/studios/operations-studio/nuvola/

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation No 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management Yes 
Single Property Yes 
Vacation Rental No 

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