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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Lone Star BillPro is a comprehensive, scalable SaaS platform designed for retail energy suppliers, facilitating the entire customer lifecycle from acquisition to billing, collections, account management, retention, and win-back strategies, all while offering customizable technology that meets specific business requirements and can handle substantial transaction volumes. It features a versatile automated billing system capable of managing intricate rate structures, including promotions, late fees, credits, time-of-use charges, and ancillary fees, boasting an exception rate of less than 1%, along with integrated auditing and preview functionalities, as well as management for disconnection, reconnection, and AutoPay services. Additionally, the platform includes a powerful Customer Information System that provides agents with full visibility for account management covering plans, payments, usage, and communication; a self-service MyAccount portal that enables customers to handle their billing, payments, transfers, renewals, usage tracking, and upselling opportunities online; and a system for coordinating rule-based email and text communications, ensuring a seamless experience for both providers and customers alike. The combination of these features allows suppliers to streamline operations and enhance customer interactions significantly.

Description

Create energy proposals and facilitate the generation of contracts for intricate commercial and industrial (C&I) as well as multi-site agreements, while automatically initiating transfers and onboarding processes. This versatile multi-utility platform caters to C&I users, residential clients, energy network operators, and distributed energy resources alike. Enhance operational efficiency with Tally Billing's user-friendly customer management interface, which streamlines the experience. By automating processes and simplifying the management of exceptions, we pave the way for a future with minimal manual intervention. Our fully cloud-based data lake can be swiftly implemented to serve as a foundation for advanced analytics, machine learning, and business intelligence solutions. With our expertise in utilizing and interpreting utility data, we have crafted sophisticated models that address tariffs, customer churn, exceptions, and innovative energy solutions. Additionally, you can perform regular bulk analyses or unique simulations to determine the optimal mix of network and retail tariffs for your customers, ensuring they receive the best value possible. This comprehensive approach allows businesses to adapt quickly to changing energy demands and optimize their strategies effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

JSON
PHP

Integrations

JSON
PHP

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Lone Star BillPro

Country

United States

Website

www.lonestarbillpro.com

Vendor Details

Company Name

Tally Group

Country

Australia

Website

www.tally.co/billing/

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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