Average Ratings 3 Ratings

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Average Ratings 0 Ratings

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Description

LogMeIn Central is an advanced remote monitoring and management (RMM) software designed for IT teams and managed service providers to maintain and secure IT infrastructure from any location. It allows fast and easy remote access to PCs and Macs from desktops or mobile devices, facilitating seamless support without geographic constraints. The platform includes robust user management features like group organization, permission controls, and two-factor authentication to enhance security and streamline access. With computer grouping based on location, function, or custom criteria, IT teams can organize devices for efficient management. LogMeIn Central also integrates Bitdefender antivirus for endpoint protection and includes a security center to detect potential risks and prevent data breaches. Its computer health monitoring feature provides a comprehensive view of endpoint status, enabling proactive issue resolution. The platform’s single-view dashboard lets users monitor all endpoints, manage alerts, and deploy software updates with minimal disruption. Ideal for MSPs, internal IT teams, and businesses managing kiosks, POS systems, or digital signage, it helps keep operations running smoothly and securely.

Description

The Octo IT Suite is a comprehensive platform designed for IT operations, catering to both managed service providers and in-house IT departments. It encompasses a wide range of functionalities, including service desk operations, IT asset management, remote monitoring and management (RMM), as well as security operations, along with remote assistance, administration of customers and devices, documentation and knowledge management, password storage, file organization, onboarding and offboarding processes, quoting, timesheet management, reporting, and operational workflows. This suite aims to streamline activities across service requests, users, devices, assets, customer accounts, and security responsibilities. According to the vendor, the platform features centralized management, role-based access, tenant isolation, and automation capabilities. Prospective buyers should ensure they verify which specific modules, integrations, and levels of service are included in the packages they are considering to ensure they meet their organizational needs. Additionally, understanding the full scope of features can help in making an informed decision about adopting this IT operations solution.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

AuthPoint Yes 
Axonius Yes 
Check Point SD-WAN Yes 
ClickShare Conference Yes 
CloudNuro Yes 
Control D Yes 
Datto RMM Yes 
Datto Workplace Yes 
DoubleClue Yes 
Indent Yes 
Intelligent ABM Yes 
MyGlue Yes 
Network Glue Yes 
ScalePad Yes 
ScalePad Lifecycle Manager Yes 

Integrations

AuthPoint No 
Axonius No 
Check Point SD-WAN No 
ClickShare Conference No 
CloudNuro No 
Control D No 
Datto RMM No 
Datto Workplace No 
DoubleClue No 
Indent No 
Intelligent ABM No 
MyGlue No 
Network Glue No 
ScalePad No 
ScalePad Lifecycle Manager No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$68
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GoTo

Founded

2003

Country

United States

Website

www.logmein.com/products/central

Vendor Details

Company Name

Vampyro Labs

Founded

2026

Country

United States

Website

octoitsuite.com

Product Features

Endpoint Protection

Activity Log Yes 
Antivirus Yes 
Application Security Yes 
Behavioral Analytics Yes 
Device Management Yes 
Encryption Yes 
Signature Matching Yes 
Web Threat Management Yes 
Whitelisting / Blacklisting Yes 

IT Asset Management

Asset Tracking No 
Audit Management Yes 
Compliance Management No 
Configuration Management Yes 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management No 
Patch Management Yes 
Remote Access Yes 
Scheduling No 
Software Inventory Yes 
User Activity Monitoring Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management Yes 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer Yes 
Group View No 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions Yes 
Remote Print Yes 
Remote Wake Yes 
User Management Yes 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

Product Features

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Service Desk

CMDB No 
Change Management No 
IT Asset Management No 
Incident Management No 
Knowledge Base No 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal No 

Alternatives

Alternatives