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Description

Welcome to the Future of Customer Experience! We offer a technology platform that will help you win, keep and delight your customers. To improve your customer experience, we use AI, analytics, big-data, and automation. Use ORM services for social networking listening to engage your audience instantly and get instant insights. Smart AI technology allows you to manage your online persona on any social media channel. All your digital needs can be met in one place. Our digital command center allows you to see what your customers are talking about. You can nurture leads, monitor campaigns, and enjoy an unparalleled brand immersion experience. Smart bots allow you to communicate with consumers quickly and build a stronger relationship with them. This AI-driven tool can help you in precision marketing and in building a stronger relationship.

Description

Nexis® Social Analytics, driven by Talkwalker, is a robust platform for social intelligence that enables businesses to make informed decisions rooted in social data. Elevate your social media outcomes to new heights. Safeguard your brand's reputation, assess your influence, and enhance visibility with a sophisticated social listening tool designed to discover, comprehend, and extract the most crucial insights. Picture a multitude of voices simultaneously expressing themselves; while social media might not create overwhelming sound, you still need to sift through a significant amount of chatter to identify the discussions that truly impact your brand. Maximize the benefits of social listening through comprehensive analysis and reporting, featuring data visualizations such as virality mapping, hashtag tracking, and share of voice that animate the insights. In today's social media landscape, the concept of a "celebrity" has evolved, reflecting the changing dynamics of marketing and influence. The ability to adapt to these changes is essential for brands looking to thrive in a competitive environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Accurint Virtual Crime Center
Availity
Bridger Insight XG
CaseMap
Clarify Health
Cognizant
CourtLink
Hg Mercury CRM
Juris
Lex Machina
Lexis
LexisNexis InterAction
LexisNexis Lead Integrity Attributes
LexisNexis Predictive Modeling
LexisNexis Prospect Portfolio
LexisNexis Risk Solutions
Nexis Dossier
Quickwork
Welltok SmartReach
eCitation

Integrations

Accurint Virtual Crime Center
Availity
Bridger Insight XG
CaseMap
Clarify Health
Cognizant
CourtLink
Hg Mercury CRM
Juris
Lex Machina
Lexis
LexisNexis InterAction
LexisNexis Lead Integrity Attributes
LexisNexis Predictive Modeling
LexisNexis Prospect Portfolio
LexisNexis Risk Solutions
Nexis Dossier
Quickwork
Welltok SmartReach
eCitation

Pricing Details

$300/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Locobuzz

Founded

2015

Country

India

Website

www.locobuzz.com

Vendor Details

Company Name

LexisNexis

Founded

1970

Country

United States

Website

www.lexisnexis.com

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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