Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
LocalImpact is a reputation management platform that helps businesses get more customer reviews and manage them in one place.
Send automated review requests by SMS, email, or direct links to encourage customers to leave reviews on Google and other major platforms. Track new reviews as they come in and respond quickly using AI-assisted replies.
LocalImpact also helps businesses showcase their best reviews. Display reviews on your website with customizable widgets and share them on social media to build trust with potential customers.
By automating review collection and management, LocalImpact helps businesses improve their ratings, strengthen their reputation, and attract more customers online.
Description
ResponseScribe is a comprehensive service that specializes in crafting tailored responses to customer reviews, ensuring they align with your brand's voice and are delivered within a few hours. You can swiftly connect your review platforms and personalize your profile to initiate the process. Our team will securely link to the review sites you choose and will require essential details from you to guarantee that each response is unique and representative of your brand. After setting up your account, our experts will promptly start writing individualized replies to your customer feedback, ensuring they arrive within hours. You can monitor the delivery of these custom responses and stay engaged through real-time alerts that allow you to edit or approve any replies directly from your mobile device or email. With text and email notifications, you can choose your level of involvement in the response process. Additionally, our service automatically analyzes customer feedback and identifies trends across all reviews, enabling you to devise strategies for enhancing overall customer satisfaction. By utilizing ResponseScribe, you not only improve communication with your customers but also gain valuable insights into their preferences and concerns.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Google
No
Google Business Profile
Yes
Yelp
No
Zapier
Yes
Integrations
Facebook
Yes
Google
Yes
Google Business Profile
No
Yelp
Yes
Zapier
No
Pricing Details
$19/month
Discounts available for multi-location businesses.
Free Trial
Yes
Free Version
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
LocalImpact
Founded
2017
Country
Canada
Website
localimpact.com
Vendor Details
Company Name
Shout About Us
Founded
2012
Country
United States
Website
www.responsescribe.com
Product Features
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
Yes
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
No
White Label
Yes
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No