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Description
LobbyStack serves as an open-source AI receptionist tailored specifically for small enterprises. It efficiently manages phone calls, replies to SMS inquiries, schedules appointments, processes cancellations and rescheduling, takes messages, and can transfer discussions to a human representative when necessary.
Business owners can oversee all operations through a web dashboard where they can adjust the receptionist's behavior, set business hours, define available services, manage phone numbers, and access the knowledge base along with call histories, transcripts, recordings, tasks, and customer interactions. The system is capable of being trained using business-specific information, FAQs, policies, documents, and website content, enabling it to provide precise answers to frequently asked questions.
LobbyStack is particularly beneficial for appointment-centric and local service businesses, including clinics, salons, repair shops, consultants, agencies, and home service teams. It offers flexibility as it can either be utilized as a hosted cloud service or installed on your own servers. Additionally, it stands out as a viable alternative to other services like Myaifrontdesk, Upfirst, Goodcall, and Phonely, providing a comprehensive solution for managing customer interactions seamlessly.
Description
Recepcionista.com serves as an AI-driven front-office solution tailored for service-oriented businesses in Spain, functioning as a virtual receptionist that manages incoming calls and WhatsApp messages around the clock. It intelligently interprets customer needs, gathers essential contact and service information, provides answers to preset questions, qualifies leads, schedules appointments, and appropriately directs or escalates inquiries. Users have the flexibility to customize their offerings, working hours, frequently asked questions, pricing information, scheduling protocols, and escalation processes. The platform conveniently delivers organized summaries to team members while seamlessly integrating with tools like Google Calendar, Microsoft Outlook, Microsoft 365, WhatsApp Business, and Telnyx. Subscription plans begin at €99 per month and come with guided setup assistance. This innovative service is particularly beneficial for solo entrepreneurs and service teams aiming to minimize missed calls and ensure that conversations lead to actionable next steps, ultimately enhancing their operational efficiency. Additionally, its user-friendly interface makes it accessible for those with varying levels of technical expertise.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Google Calendar
Pricing Details
$15/month
Free: $0/mo | Includes all features, including 24/7 call answering, appointment booking, call summaries, call history, business knowledge answers, lead capture, call routing, email/SMS notifications, Google Calendar and Outlook support, and multilingual conversations. Usage includes 10 voice minutes, 2 outbound call attempts, 10 alert SMS segments, and 100 MB knowledge storage.
Pro: $15/mo | Includes all features with higher usage limits: 80 voice minutes, 20 outbound call attempts, 50 alert SMS segments, and 2 GB knowledge storage. Pro also supports pay-as-you-go usage for unlimited call volume.
Pro overages: $0.18 per additional voice minute | $0.02 per additional outbound call attempt | $0.02 per additional alert SMS segment.
Enterprise: Custom pricing | Includes all features with custom usage volume, multiple phone numbers, multi-location routing, custom fallback rules, advanced workflows, self-hosting implementation support, and deployment help.
Pro: $15/mo | Includes all features with higher usage limits: 80 voice minutes, 20 outbound call attempts, 50 alert SMS segments, and 2 GB knowledge storage. Pro also supports pay-as-you-go usage for unlimited call volume.
Pro overages: $0.18 per additional voice minute | $0.02 per additional outbound call attempt | $0.02 per additional alert SMS segment.
Enterprise: Custom pricing | Includes all features with custom usage volume, multiple phone numbers, multi-location routing, custom fallback rules, advanced workflows, self-hosting implementation support, and deployment help.
Free Trial
Free Version
Pricing Details
€99/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LobbyStack
Founded
2025
Country
Canada
Website
lobbystack.com
Vendor Details
Company Name
Recepcionista.com
Founded
2024
Country
Spain
Website
www.recepcionista.com