Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
There’s no need for any installation or ongoing maintenance; all that is required is a web browser and internet connectivity. You can personalize various settings such as reasons for visits, queue management, locations, custom fields, languages for kiosks, and more. These self-service kiosks are compatible with PCs, mobile tablets, or iPads, making them ideal for lobbies that lack a receptionist. A standout feature named ExpressLobby™ is part of LobbyCentral, enabling customers to check in using just their mobile devices without any physical contact. By completing an online form, customers can request a call regarding their inquiries or issues, thus avoiding the annoyance of lengthy hold times. Additionally, customers have the option to schedule appointments online by choosing from a list of available dates and times. With the use of ExpressLobby, customers can efficiently check in without needing to physically enter your establishment, streamlining the whole process. This innovative approach not only enhances customer experience but also reduces congestion in lobby areas.
Description
TouchDynamic offers a comprehensive range of interactive touchscreen computing solutions and self-service kiosks tailored for point-of-sale and customer engagement in various sectors including retail, dining, grocery, convenience stores, and enterprise settings. By integrating resilient hardware with adaptable, operating system-independent platforms, their lineup features all-in-one touchscreen terminals, self-checkout systems, and interactive kiosks equipped with multi-point capacitive touch displays. Additionally, they provide mobile POS tablets, compact PCs, durable touch monitors, and essential peripherals like printers and barcode scanners, which collectively enhance digital service points, minimizing transaction times and empowering both customers and staff through user-friendly interactions. Among their offerings, the self-service kiosks, including models like the Pagoda and Pavilion, come equipped with responsive multi-touch screens, powerful processors, ample storage capacities, and versatile mounting options suitable for counters, walls, or floors, ensuring flexibility for various deployment scenarios. This array of products not only modernizes the customer experience but also streamlines operational efficiency across diverse environments.
API Access
Has API
API Access
Has API
Integrations
Paladin POS
Pricing Details
$70 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fuhr Software
Founded
2004
Country
United States
Website
www.thinkfsi.com
Vendor Details
Company Name
Touch Dynamic
Founded
2001
Country
United States
Website
www.touchdynamic.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Kiosk
Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration