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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

LiveX AI offers sophisticated AI assistants that mimic human interactions, aiming to enhance customer retention, stimulate revenue enhancement, and lower support costs for B2C and DTC brands. These AI agents, accessible through various channels such as chat, voice, email, search, QR codes, SMS, and in-app messaging, engage with users in a compassionate manner to address concerns, update their accounts, recover abandoned carts, facilitate purchases, and even take proactive measures to prevent customer churn through tailored, immediate interactions. By covering the entire customer journey—from initial sales support and onboarding to loyalty and ongoing assistance—these agents can result in as much as a 35% decline in churn rates and achieve over 90% in self-service resolution effectiveness, thus transforming customer experience into a powerful growth catalyst. The platform boasts omnichannel capabilities, rapid implementation, dependable enterprise-level performance, and compatibility with various tools including Zendesk, Shopify, HubSpot, Salesforce, and Google Cloud. Furthermore, LiveX AI enhances the capabilities of human agents by providing them with real-time support during customer interactions, ensuring a seamless blend of AI efficiency and human empathy. This innovative approach not only streamlines operations but also fosters a more engaging and supportive environment for customers.

Description

We have developed Yasna, an AI agent with a strong sense of empathy, capable of conducting numerous high-quality interviews in just a few hours. By simply providing instructions, you can have Yasna engage with as many participants as you require, who can respond via a user-friendly messenger-style chat interface. Once the interviews are complete, Yasna efficiently processes the collected data, enabling you to immediately begin your creative analysis or to integrate the findings into your existing workflows seamlessly. Yasna is designed to adeptly handle the complexities of human conversation. She adjusts her approach based on the responses she receives, exhibiting the adaptability and intuition of a human moderator—she is keenly aware when answers lack depth and will ask follow-up questions until she has gathered adequate information. Moreover, Yasna maintains a strong focus throughout each session. She consistently reflects on the study’s goals, ensuring that the discussions remain relevant and that the information obtained is both valuable and insightful. With her ability to sustain meaningful dialogue, Yasna enhances the quality of data collection significantly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Google Cloud Platform
HubSpot CRM
Intercom
Salesforce
Shopify
Zendesk

Integrations

Google Cloud Platform
HubSpot CRM
Intercom
Salesforce
Shopify
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€200/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LiveX AI

Founded

2023

Country

United States

Website

www.livex.ai/

Vendor Details

Company Name

Yasna.ai

Founded

2023

Country

Slovakia

Website

yasna.ai

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Alternatives

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