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Description
LiveX AI offers sophisticated AI assistants that mimic human interactions, aiming to enhance customer retention, stimulate revenue enhancement, and lower support costs for B2C and DTC brands. These AI agents, accessible through various channels such as chat, voice, email, search, QR codes, SMS, and in-app messaging, engage with users in a compassionate manner to address concerns, update their accounts, recover abandoned carts, facilitate purchases, and even take proactive measures to prevent customer churn through tailored, immediate interactions. By covering the entire customer journey—from initial sales support and onboarding to loyalty and ongoing assistance—these agents can result in as much as a 35% decline in churn rates and achieve over 90% in self-service resolution effectiveness, thus transforming customer experience into a powerful growth catalyst. The platform boasts omnichannel capabilities, rapid implementation, dependable enterprise-level performance, and compatibility with various tools including Zendesk, Shopify, HubSpot, Salesforce, and Google Cloud. Furthermore, LiveX AI enhances the capabilities of human agents by providing them with real-time support during customer interactions, ensuring a seamless blend of AI efficiency and human empathy. This innovative approach not only streamlines operations but also fosters a more engaging and supportive environment for customers.
Description
We have developed Yasna, an AI agent with a strong sense of empathy, capable of conducting numerous high-quality interviews in just a few hours. By simply providing instructions, you can have Yasna engage with as many participants as you require, who can respond via a user-friendly messenger-style chat interface. Once the interviews are complete, Yasna efficiently processes the collected data, enabling you to immediately begin your creative analysis or to integrate the findings into your existing workflows seamlessly.
Yasna is designed to adeptly handle the complexities of human conversation. She adjusts her approach based on the responses she receives, exhibiting the adaptability and intuition of a human moderator—she is keenly aware when answers lack depth and will ask follow-up questions until she has gathered adequate information.
Moreover, Yasna maintains a strong focus throughout each session. She consistently reflects on the study’s goals, ensuring that the discussions remain relevant and that the information obtained is both valuable and insightful. With her ability to sustain meaningful dialogue, Yasna enhances the quality of data collection significantly.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Google Cloud Platform
HubSpot CRM
Intercom
Salesforce
Shopify
Zendesk
Integrations
Google Cloud Platform
HubSpot CRM
Intercom
Salesforce
Shopify
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€200/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LiveX AI
Founded
2023
Country
United States
Website
www.livex.ai/
Vendor Details
Company Name
Yasna.ai
Founded
2023
Country
Slovakia
Website
yasna.ai