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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Achieve comprehensive insight into both network and application performance through a centralized interface. LiveNX – a robust Enterprise Network Monitoring Software Platform: Obtain extensive visibility that includes every aspect of your network—campus, branch, data center, public Cloud, WAN, and SD-WAN. Ensure that your network aligns with business goals while simultaneously lowering operational costs. Enhance IT network management with customizable and fully scalable monitoring solutions. Provide an exceptional user experience by gaining insights into the network's underlying infrastructure, policies, and protocols that guarantee the efficient delivery of essential applications. Get an accurate assessment of application performance across different network segments, domains, and fabrics. Monitor the real-time effects of network issues on application performance and delivery, allowing for quicker responses. By effectively diagnosing and resolving application performance challenges, you can significantly reduce Mean Time to Repair (MTTR) and maintain a high level of service continuity.

Description

Our platform equips both agents and customers with automated diagnostics for home networks, along with straightforward troubleshooting guidance, allowing them to pinpoint the cause of WiFi connectivity problems and achieve a solution on their first attempt. The RouteThis Discovery App utilizes the user's mobile device to gather comprehensive data about the configuration and environment of the home network, enabling it to automatically detect the underlying issues causing potential WiFi disruptions. In addition, the RouteThis Dashboard serves as a centralized tool that grants agents immediate access to the customer's home network status, providing clear instructions to address the identified issues and enabling remote resolution capabilities. Furthermore, as a component of the RouteThis Discovery App, RouteThis Self-Help offers customers detailed, step-by-step guidance to tackle specific problems identified within their home networks, ensuring a more user-friendly experience. This combination of features not only enhances efficiency but also significantly improves customer satisfaction by fostering quicker resolutions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

GigaSECURE
ThirdEye

Integrations

GigaSECURE
ThirdEye

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LiveAction

Founded

2009

Country

United States

Website

www.liveaction.com

Vendor Details

Company Name

RouteThis

Founded

2013

Country

Canada

Website

routethis.com/platform/

Product Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Product Features

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

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