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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Little Stream Software focuses on creating innovative applications for Shopify that help merchants improve their online stores by analyzing customer behavior, with an emphasis on aspects like customer segmentation, tailored messaging, and building loyalty. They offer in-depth customer analysis specifically for Consumer Packaged Goods (CPG) Shopify businesses, providing vital metrics and growth strategies aimed at enhancing loyalty and increasing repeat purchases. By measuring store-wide performance metrics and comparing them to industry standards as well as your own previous results, you can identify both strengths and areas for improvement. The Repeat Customer Insights tool will meticulously evaluate all of your customer data, furnishing you with detailed reports on the behaviors of your most loyal and high-value customers. Furthermore, this tool will provide you with straightforward, actionable recommendations to maintain customer loyalty and transform occasional buyers into dedicated, repeat patrons. By utilizing the Insights System, you can conduct comprehensive analyses and comparisons of your data, leading to more informed business decisions and better overall performance. This thorough approach ensures that merchants are equipped with the knowledge necessary to foster long-term relationships with their customers.

Description

Transform casual browsers into committed buyers by harnessing the effectiveness of chat. With Shopify Inbox, you can seamlessly manage customer interactions, set up automated messages, and gain valuable insights to prioritize conversations that lead to conversions. Start using Shopify Inbox at no cost, and personalize your online store chat, including saved responses and other features directly from your admin panel. Effortlessly engage with customers and oversee discussions through either the mobile app or web interface. Leverage metrics available in your admin to gauge chat performance, enabling you to strategize for future growth confidently. When engaging with customers through online store chat, obtain insights into the items they have in their shopping cart. Utilize chat to share personalized discount codes, helping to finalize sales and convert one-time visitors into repeat customers. Automatically classify conversations that have a high likelihood of resulting in a sale to streamline your focus. Additionally, develop a comprehensive FAQ section so that customers can easily access information regarding your return policy, shipping options, and more, ensuring they feel informed and valued. Consistency in your brand's messaging is crucial, so make use of saved response shortcuts to assist customers efficiently and enhance their overall shopping experience. By implementing these strategies, you can significantly improve customer satisfaction and drive sales growth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
Apple Business Chat
Facebook Messenger
Freshchat
Instagram
Shopney

Integrations

Shopify
Apple Business Chat
Facebook Messenger
Freshchat
Instagram
Shopney

Pricing Details

$59 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Little Stream Software

Founded

2007

Country

United States

Website

www.littlestreamsoftware.com

Vendor Details

Company Name

Shopify

Founded

2006

Country

Canada

Website

www.shopify.com/inbox

Product Features

CPG

Customer Management
Electronic Data Interchange
Financial Accounting
Forecast / Demand Planning
Inventory Management
Lot Tracking
Pricing Management
Shopper Marketing
Trade Promotion

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

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