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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Little Stream Software focuses on creating innovative applications for Shopify that help merchants improve their online stores by analyzing customer behavior, with an emphasis on aspects like customer segmentation, tailored messaging, and building loyalty. They offer in-depth customer analysis specifically for Consumer Packaged Goods (CPG) Shopify businesses, providing vital metrics and growth strategies aimed at enhancing loyalty and increasing repeat purchases. By measuring store-wide performance metrics and comparing them to industry standards as well as your own previous results, you can identify both strengths and areas for improvement. The Repeat Customer Insights tool will meticulously evaluate all of your customer data, furnishing you with detailed reports on the behaviors of your most loyal and high-value customers. Furthermore, this tool will provide you with straightforward, actionable recommendations to maintain customer loyalty and transform occasional buyers into dedicated, repeat patrons. By utilizing the Insights System, you can conduct comprehensive analyses and comparisons of your data, leading to more informed business decisions and better overall performance. This thorough approach ensures that merchants are equipped with the knowledge necessary to foster long-term relationships with their customers.

Description

Patch Retention serves as a comprehensive platform aimed at enhancing customer retention through a variety of tools that foster engagement and loyalty among clients. Among its offerings are automated customer journeys, marketing via email and SMS, a chat widget for fluid communication, as well as analytics and insights that help businesses navigate customer interactions. Additionally, it features referral programs and customer segmentation capabilities that empower companies to send personalized communications and analyze customer behavior more effectively. An important aspect of Patch Retention is its RFM (Recency, Frequency, Monetary) analysis, which equips businesses with the ability to gain in-depth insights into their customer demographics, allowing for finely tuned retention strategies. By combining these functionalities, Patch Retention focuses on increasing customer loyalty, minimizing churn, and paving the way for sustained business growth. This holistic approach not only fosters a stronger connection between companies and their customers but also encourages a proactive stance in addressing customer needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify

Integrations

Shopify

Pricing Details

$59 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Little Stream Software

Founded

2007

Country

United States

Website

www.littlestreamsoftware.com

Vendor Details

Company Name

Patch Retention

Founded

2011

Country

United States

Website

patchretention.com

Product Features

CPG

Customer Management
Electronic Data Interchange
Financial Accounting
Forecast / Demand Planning
Inventory Management
Lot Tracking
Pricing Management
Shopper Marketing
Trade Promotion

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Alternatives

Alternatives