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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Listening4 revolutionizes social listening by leveraging semantic AI to understand the intent and context behind online conversations, allowing users to monitor what truly matters without relying on rigid keyword lists. Simply describe your monitoring goals in natural language, and the AI automatically generates semantic matching queries, ensuring relevant results are delivered while filtering out noise and self-promotion. This innovative method uncovers valuable leads, competitor weaknesses, market sentiment, and emerging stories often missed by traditional tools limited to exact keyword matches. Listening4’s platform supports diverse use cases, including customer lead capture, media monitoring, sales intelligence, and custom developer integrations through APIs and webhooks. It offers flexible pricing plans designed to scale with user needs, featuring AI filtering, daily match limits, and notification options. Professionals from sales directors to journalists praise its ability to increase lead quality and improve story tracking. The tool continuously adapts to evolving language, maintaining relevance over time. Overall, Listening4 empowers organizations to engage smarter with social conversations and gain a competitive edge.

Description

Sprinklr is a Unified-CXM platform that enables enterprises to manage every customer interaction from a single AI-powered system. It combines marketing, social media management, customer service, and consumer insights into one cohesive platform. Sprinklr uses advanced AI to analyze unstructured data from millions of conversations to uncover actionable insights. Its AI copilots and intelligent agents help automate workflows and enhance team efficiency. Marketing teams can run compliant global campaigns while maintaining brand consistency across channels. Customer service teams benefit from omnichannel support tools and real-time context for every interaction. Sprinklr enables human-AI collaboration to deliver more empathetic and personalized experiences. The platform integrates seamlessly with existing enterprise technology stacks. Built for scale, it supports global teams with high customization and governance. Sprinklr helps organizations transform customer experience into a competitive advantage.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Adverity
Automat Conversational Marketing
Bitly
Bryj
Chattermill
Conversionomics
Facebook
InSync.ai
ItsAlive
MSIGHTS
Mailchimp
Microsoft Dynamics 365 Marketing
Netino
Orange Logic OrangeDAM
Sprinklr Service
Sprinklr Social
Stackla
Stripe
X Ads (Twitter Ads)
Zendesk

Integrations

Adverity
Automat Conversational Marketing
Bitly
Bryj
Chattermill
Conversionomics
Facebook
InSync.ai
ItsAlive
MSIGHTS
Mailchimp
Microsoft Dynamics 365 Marketing
Netino
Orange Logic OrangeDAM
Sprinklr Service
Sprinklr Social
Stackla
Stripe
X Ads (Twitter Ads)
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Listening4

Founded

2025

Country

United States

Website

listening4.com

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com

Product Features

Product Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Alternatives

Alternatives